Question about Logitech QuickCam Pro 5000 Webcam

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Logitech Quickcam Error 1402

I got this Logitech Quickcam a few days ago but whenever I try to install it this error keep coming up when it's on step three saying " Writing system registry values " and then the error 1402 pops up and says that. how do I fix this i think ir hs something to do with the keys in the computer because it say's could not open key e.t.c?? what do I do?

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  • foxyshushu Feb 17, 2009

    i have the same problom, while trying to install a logitech camera, the same error keeps popping up and i havent even connected the camera to the USB yet. what do i do?

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The problem is with your Registry access. You need to find a suitable and knowledgeable person that understands about changing Registry Keys. For those that are confident in changing registry keys do the following:

Load the software disk and wait until you get the error eg: "UNKNOWN\CAPICOM.Attribute.1\CLSID Your error may be different so you need to write it down.
Then go to Start>Run and type Regedit and find the main area of your problem by searching the main item after the unknown. In the above case CAPICOM. You will then as the Administrator allow all users to access these "Child Files" (All related access files need to be checked and changed). After this is done exit Regedit and restart your computer. Reinstall the software now having the new permissions. If another error under 1402 comes up then you need to go back into your regedit and redo permissions in that problem area.

Logitech really need a real kick in the arse for this programme as they can bypass all this **** with a software rewrite. Logitech if you are listening....Fix your 2007 software disks or at least put a pamphlet in letting people know how to fix their problem online. I cannot strees enough that if you are not computer savvy do not even attempt a Regedit of anykind......Hope this helps

Posted on Aug 09, 2009

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Try disconnecting the camera from the USB port and then reinstall the software program. When the program asks you to connect the camera, do so to the USB port. The camera should then work. This is a common mistake people make when install hardware. Hope this helps. Bud

Posted on Jan 11, 2009

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