Question about D-Link DIR-625 (790069292637) Wireless Router

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Problem between my Qwest actiontec modem and D-link router

I followed the installation instructions for my D-link router, connecting it to my Qwest actiontec modem and my computer and ran the set-up wizard, but my internet connection failed. I tried troubleshooting with Network Magic, and followed the instructions on the automatic message when I called tech support, but nothing has worked. The network seems fine because my laptop picks up the signal and will connect to the network, but I can't get internet access.

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  • Claudia Essig
    Claudia Essig Jan 08, 2009

    My desk top computer shows I have an internet connection, but I can't get on the internet or my get my emails. It works sometimes then goes off. There is a signal, as my wireless laptop can use the connection.

    '

  • Mcegan2000 Jan 21, 2009

    I have the same problem between the router and my laptop. The laptop is connected to the wireless network, but cannot access the internet. In the TCP/IP I gave the laptop the IP address the router assigned to it. Gateway is the router IP address. What else do I need to do?

  • akku_sd007 May 11, 2010

    check the ip address,default gateway what you given in router and what is in your modem

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You need to sign into the dlink router and check the status tab, to make sure that the router has picked up the modems IP address. it sound like it hasn't, and is just assigning lan IPs to the client machines, butd oes not have a valid WAN IP to the internet.

If it hasnt got a wan ip, you want to do a hard boot on the router .unplug the router ONLY for 30 sec, and power back up the router only ...not the modem this should allow the router to find the modem IP

Posted on Feb 16, 2009

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2 if your ISP requires logon details to be included in your router, double check by viewing your router settings renter them if you are unsure.

3 lastly, have you paid your ISP bill?

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