Question about Dell Inspiron 6000 Notebook

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Blue screen with error message on startup

I have a Dell Inspiron 6000 and several months ago when i turned it on it goes to the normal windows xp boot up screen but instead of the log in screen coming up next, a blue screen with an error message pops up. i cant do anything to get out of that screen all i can do is push the power button to turn it off and the screen comes up every time i turn the computer on. the error message on the blue screen says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

disable or uninstall any antivirus, disk defragmentation or backup utilities. check your hard drive configuration, and check for any updated drivers. run CHKDSK /F to check for hard drive corruption, and then restart your computer.

technical information:
***STOP: 0x00000024 (0x00190203, 0x82D5A110, 0xC0000102, 0x00000000)


just wondering if you have any idea what the deal is thanks!

Posted by on

  • jwo412
    jwo412 Dec 30, 2008

    haha well i cant really back up my information but i have already considered that as lost...but also the cd drive has not been working for about a year and i never got it fixed so if i plug in my external cd drive and pop in a windows installation disk will that work?

  • unknown45 Mar 25, 2009

    yeah i have the dell inspiron 6000 aswell,and just yesterday my laptop gave me a blue screen error the same as yours 0x00000024......,and i havent been able to access windows at all,it is driving me mad,all my work is backed up so im glad for that, im just thinking whether i should get the hard drive replaced or do a clean fresh windows install?

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Most likely problem is a physical problem with the hard drive, but could be plenty of other things. Best bet is to back up your information (if possible) and do a fresh windows install, if you continue to get the message after a clean windows install, your hard drive is not stable, and has a problem.

Posted on Dec 30, 2008

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  • 66 Answers

SOURCE: ***STOP:0x00000024 (0x00190203, 0x8A811CA0,

Could be a number of problems, including but not limited to...

1) NTFS file structure is corrupt
2) MBR has been compromised (corrupt)
3) ATA/SATA drivers are corrupt
4) Hard drive is on the way out

Boot your computer using the OS install disk, and run CHKDSK /f from within the recovery console. CHKDSK /p will repair a corrupted NTFS file system (if that's the problem).

If CHKDSK options don't fix the problem, or if the drive is not recognized by your OS, it may be your MBR (Master Boot Record). Use the command fixmbr from within recovery console, then reboot.

MBR may be data destructive, so it's best to use CHKDSK options first. Also, if you are able to get the system to boot up, you'll want to save/recover any data on the hard drive, then run thorough diagnostics on the drive to make sure it's not on the way out (contact Dell for further information regarding this).

Hope this helps!

Posted on Aug 16, 2009

parrotheadpc
  • 2600 Answers

SOURCE: Can not start laptop and get the following blue screen below..

In cases like this I have an IDE / SATA to USB adapter that I use to connect the removed hard drive and access it on another computer so I can scan, delete and repair the files. The adapters are sold at computer retailers or Ebay for about 20 bucks. This way no files on the drive are being used and all of them can be scanned without missing anything. It also allows you to use disc management to test and diagnose the hard drive itself.

Posted on Oct 20, 2009

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