I put my tomtom in it's pc cradle and the available updates came up on the pc screen so i downloaded them and now when i turn on the tomtom i just a get a screen saying -Problem with map. You cannot use this map on this device: Australia-14
Re: After update screen just says Problem with map.
Hi, I am a complete ignoramus when it comes to this sort of thing but I am pretty sure that you have the same problem I have, I updated my GPS just like you did because, heck, that is what TOMTOM recommend and hey presto I wound up with an application 'core' of version 8.x trying to access a map with a version of 7.x. Doh! You would have thought the damn install app would figure this out and NOT install wouldn't you ? Great, I barely know how to turn on a computer and I have to deal with this ****! My GPS unit is a GO 720.
Anyway the options were to fess up $100 for the new version map - or, um, well, patch it myself :-)
At this point I decided that I would patch it myself as:
a) I hold TOMTOM completely responsible for buggering up my GPS without warning and
b) I NEED my GPS right now, not whenever TOMTOM get back to me with a reply to my query about why this happened
Here are the two links I used to patch my GPS, and yes it took a couple of hours to download and
sort it out.
Where it says...
For have a working map you must: - Patch your 'ttsystem' file and 'Tomtom Home' with this tool: http://link-protector.com/711863/ > Just look Help Password: demonfatal - Use the Keygen for patch your map Keygen for map : http://rapidshare.com/files/187061869/KEYGEN.rar Password : demonfatal
(Note I selected this map and it seems to work Australia_815_2086)
The new map would not work until I replaced my 'ttsystem' file with the one from the link below - dunno why.
Remember to use TOMTOM Home to back up your current GPS settings/configuration in case you balls up the patching process - frankly I don't trust TOMTOM Home to do a good enough job so maybe in addition it would be a good idea to connect the GPS to your computer and use something like Acronis to create an image...
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you connect your TomTom (using the TomTom HOME application on your computer) ... and you sign in to your TomTom account, it will automatically do a scan/search to see if there's any update(s) for your TomTom device.
If you see the an update (available) for your Navigation software, select it and proceed to download and install it. MapShare updates are also identified and can be selected, downloaded and installed (free).
If you're asking whether you can update the map free ... the answer is NO ... not from the TomTom website. You'll have to buy a map update (subscription) and download the new version of the map and install it.
no they are not free, average cost about $80.00, u can buy the cd (avail through retail outlets that sell this GPS) and do a update with that or u can buy the updates from Tomtom directly at there web site
I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading). It's a TomTom software bug to not check on the available free memory properly before the update process is started. My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.
You need a Tom Tom USB Cradle that will allow you to connect your tom tom to a computer. Assuming you already have one, then just connect the Cradle to a working USB port on the computer, then with the computer turned on, plug your GPS into the cradle. It should come on automatically and ask you "Connect to Computer?" Just press Yes on the GPS screen and your GPS will attempt to talk with your computer. It will automatically download updates for your system software and any mapping corrections made by you of other users. If it does not automatically download updates, then you need to launch Tom Tom Home. Once this launches one of the first screens has a button titled "Update My GPS" Just touch this bitton, or click it with your mouse... and you will be away.
You simply use tomtom home ( software ) and do a map update . if any update is available then it will auto download but you will need to purchase ( Buy / pay for ) an activation code from tomtom to make it work.
I fixed this by, restoring a previous saved backup on my TomTom Go 910, then i re-downloaded the updated map from TomTom.com, installed it and then all the Mapshare updates were available. Just a bit of advice, be sure to back up your TomTom, you never know when you'll need it !