When powering on the printer, cartridges slam right, then slam left, then stop hard left. Power light flashes orange 2 times followed by longer green. Documents sit in queue and nothing happens. Finally a window indicating a printing error has occured. Have unplugged and replugged and tried everything I can think of. Hope you can help.
Excellent start. Indeed the tape is the position fix for the cartridge carriage. From a paper jam, the tape was dislodged from the slot in the sensor housing on my printer. You could see the tape in front of the sensor housing when you remove the blue cartridge. The fix is to remove the four screws visible in the holes when you open the scanner lid. A T10 Torx tool is required. Tape the scanner housing to the mid body housing to keep the two parts together. Carefully lift the taped housings from the bottom base. Be careful as there are several signal tapes on the left side. There is sufficient slack to prop the housing on the left side when removed. Locate the black sensor tower on the circuit board behind the blue cartridge on the carriage. The position tape should be in the slot in the sensor housing. Be sure its not twisted or dislodged. The position tape is suspended by metal tabs on either side of the assembly. Do not mess with those tabs in any way or the device will loose its carriage position accuracy. Once the tape is in the slot, carefully re-install the printer housing case. Be sure the cases join properly. Drop the screws in the holes and slowly turn the screws backwards to find the original groove for the threads. When you feel the screw drop in the original thread groves, reverse the rotation and seat the screws in place. If that was indeed the fault, reconnect the printer and you should be good to go. It's time for a reward for the tech!
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Re: Problem Powering On
Open the cover and look for a strip of plastic that the cartridges move along. BE VERY CAREFUL NOT TO DISCONNECT THIS PIECE. If you can access it use a damp cloth to wipe any ink/dirt from this - DO NOT use chemicals as there are markings on this strip that are used for positioning. The slamming is caused because the printer cannot read the cartridge position.
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1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.) The number of the Reset button pressing LED Function Remarks 0 time Green Power off 1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset See waste ink counter reset procedures below. 5 times Orange Destination setting See Destination setting procedures below. 6 times Green Print head deep cleaning 11 times Orange Button / LCD checking 12 or more times Returns to a menu selection
E2-2 No paper (ASF) E3-3 Paper jam E4 No ink E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed , or the ink cartridges are not installed properly E8 Waste ink absorber full, or platen waste ink absorber full
E9 The connected digital camera / video camera does not support Camera Direct Printing E14 The Ink cartridges whose destination are wrong E15 Ink cartridge is not installed E16 - Ink remaining is unknown E16 -E19 Failed to scan head alignment sheet E22 Carriage error E23 Paper feed error E24 Purge unit error E25 ASF(cam) sensor error E26 Internal temperature rise error E27 Waste ink absorber full or platen waste ink absorber full E28 Ink cartridge temperature rise error - E29 EEPROM error E33 Paper feed position error E35 15 USB Host VBUD over current error - USB E37 17 Abnormal motor driver error E40 20 Other hardware error E42 22 Scanner error
Canon printers MP 160 AND MAYBE OTHERS A) E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release it.
B) E27 - it is code for reset absorber (EEPROM reset or Waste ink counter reset) and follow the described below procedure:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset button pressing LED Function Remarks 0 time Green Power off
1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset
5) Turn off the printer.( it must be turn off) then turn it on again.
Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter the "service mode" Try it
Anonymous see A) case: E5, E6 or E4 - it is cartridges error - to fix press the "stop\reset" button for 5-7 sec. and then release it.
There are some possibilities due to the above phenomena. Let's discuss about it: 1) If the POWER light is flashing green, then your printer is now warming up or performing maintenance procedure (replacing cartridge/tank) or cleaning print head, just wait a few seconds till the light stop flash. Also if the last page of a print job not done, this POWER light flashing green. 2) If the CHARGE/ERROR light is flashing orange with beep 3times, it mean your cartridge need to be install (especially the 1st time turn on printer) or cartridge being replaced, just install the cartridge and press RESUME to continue. 3) If both POWER light is flashing green and CHARGE/ERROR light is flashing orange with beep 3times, then your printer may facing a very serious error and maybe need a replacement.
I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).
I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.
My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.
I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.
The following is what I discovered that cleared my error and now my printer is back to printing!
The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.
The "sponges" are located on the right under where the ink cartridge carrier "rests".
I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it.The “L” shapedpiece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.
I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.
Had exact same problem. Scanner light should come on at power up. Found ribbon cable connecting scanner unit to base had come unplugged from socket on circuit board. The ribbon cable is one of three found near back hinge of scanner and is hidden underneath the other two. It should drape over the edge of circuit board and then plug into small recepticle on inner side of board. I plugged it in and printer works again. Hope this helps.
Power off printer and covers closed
Hold down the Resume button then press and hold POWER, the Green Indicator will
light. While holding down POWER , release RESUME
Double click (2 clicks) RESUME then release BOTH POWER and RESUME and wait
still the printer stops blinking.
When the indicator lights steady, press RESUME three(3) times. The indicator
should be ORANGE.
Press Power to set data
I got the solution from the Internet at the following link: http://www.fixyourownprinter.com/forums/inkjet/15620