Question about Durabrand DUR7 Portable DVD Player

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Says no valid disk

I inserted disk into my portable dvd player it says loading for a min or so and then says no valid disk. this is a disk that we have watched a 100 times on the dvd player before. please help

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  • Jen Duling Dec 31, 2008

    Hi jen this is jen thanks so much for answering your own question. Could you imagine paying 19.95 just to find out that you need to dust the lens off. What a freaking rip off!!!!! You go girl for figuring it out.



    Love you lots, (cuz i am you)

    jen

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If you would like to know how to fix it, I will have to charge a fee of 19.95. Seens how i fixed it my self i guess that i would fall under the premium assissance experts. I am sorry to be so nasty but it is very frustrating when you spent $200+ on a product and there is no one there to help you with the answer right away, or the answer in not directly in the troubleshooting part of the manual. Durabrand is a joke and i will make sure that i never buy a product from them again, or Lennox as well. It looked to me on another web site that i was looking for an answer for my problem, that they are in cahoots together. Since i do feel sorry for others that have bought a poor customer service product, i will let them in on a little secret, the lens was dirty, i rubbed it with a soft dry cloth and it fixd the problem.

thanks for wasting my time

jen

Posted on Dec 31, 2008

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