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if u put the lock code in wrong about 5 times it should ask u for puk
code you can get this code from your service provider ring them up they
ll give u the code over the phone this ll override the security code
and then reset it to 00000 so get the code wrong a few times then call
the service provider when ur phone asks for the puk codeits 11 digit
and it from ur service provider
You can hard reset the phone (Factory Settings) This will reinstall the operating system inside the phone back to how it first was. (internal memory gets formatted then the rom reloads the os back) (Solves all kinds of problems.)
Switch the phone "OFF" Hold "3" (button) + "Green Call" (button) + "*" (star button) Switch the phone "ON" while holding the above three buttons. Continue holding for about 20 seconds then let go.
Please note this will format all the saved information stored in phone memory. including phonebook numbers (if not stored on SIM card).
Try to make backups first.
You have been "Warned".