Question about HP Compaq Presario V2000 Notebook
Sorry, Marie, didn't quite get the whole problem. Try a reboot. If that doesn't work, try safe mode. You get to safe mode by rebooting, then when the Mfg splash screen comes up (ie HP/Compaq/Presario) hit F8 until you get the dos menu. The DOS menu is a black screen with about 8 options or so. Use your arrow keys to highlight Safe Mode. Again try to get the Administrator account open by choosing that account and then just hitting enter. If you get in, open the Control Panel, then the User Accounts. Then either change the logon procedure using options or remove the password from the user account you're having problems with. If you can't get this far, you probably have a virus and should submit your computer to a professional for backup and recovery of the hard drive.
Posted on Dec 30, 2008
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Posted on Jan 02, 2017
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