Question about Canon PowerShot A590 IS Digital Camera

1 Answer

Downloading pictures to my Toshiba computer (Vista)

I can't get "Direct Transfer" to show on my camera LCD. Nothing happens when I turn on the camera when it is plugged into the computer. I have installed the software that came with the camera.

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  • Anonymous Feb 16, 2009

    ugh! i just bought a canon a590 on amazon because everyone said it's so easy to use. Um, that assumes that the software works right. I installed the software that came with the camera on my Toshiba that runs Windows Vista... says the camera cannot be found or recognized. So I installed the software on another computer (Dell, running Win 2000) and I am experiencing the same problem. I have no idea what the issue is but I basically can't upload anything to my computer at this point.

  • khakis May 25, 2009

    same problem

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1 Answer

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  • Canon Master
  • 102,366 Answers

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Posted on Nov 04, 2012

6 Suggested Answers

calif-jones
  • 15 Answers

SOURCE: SOFTWARE NOT WORKING

You may know this already, but you don't need the camera to upload photos. I have used Nikon Digital SLRs for several years and have never uploaded from the camera. You should be able to do so, but in the mean time, remove the SD card and use a SD card reader. If your PC doesnt have a built in SD reader, get a USB version like the SanDisk MicroMate or get SD with a built-in USB plug(see attached photos for both. When connected to your PC, either will show up as a removeable drive on your PC from which you can copy the files onto your PC's harddrive: save the photos, back them up, then use the camera to format the SD card--this is the best way to clear/erase the card. Then try opening the photos with the Nikon software or photoshop or if they are jpegs, windows will view them. Using the camera to upload photos, in my opinion, should only be done when you do not have a way to read the SD card. This can be the begining of a productive workflow and part of the process for organizing and backing up photographs. You should also watch the Nikon website for software updates to fix bugs: http://support.nikontech.com/app/answers/detail/a_id/61 You should also check for firmware updates for your camera(1.11 is the latest for the D40 and no updates yet on the D40x): http://support.nikontech.com/app/answers/detail/a_id/13783
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Posted on Mar 10, 2009

  • 81 Answers

SOURCE: pictures will not transfer off the camera

Here's a silly suggestion for you... is the "lock" engaged on your memory card? It will be a small sliding lock portion on the SD card. If yes, unlock it and try again.

Posted on Apr 29, 2009

  • 1 Answer

SOURCE: driver download

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Posted on Sep 22, 2009

  • 9 Answers

SOURCE: I have all the softwares installed in my computer.

Find out where "Canon Camera Window" points to for its default pictures Folder and change that path or create a Folder in the location where it is pointing to ...
It seems to be directing the pictures to a non-existing Folder !

Posted on Dec 10, 2009

t00nz
  • 4738 Answers

SOURCE: Cannot download pictures on new laptop with Windows Vista

If your camera is not relatively new and you're running Vista, Vista may have problems seeing it. Unfortunately, this can't be corrected as Canon did not update the drivers for Vista for many of its older cameras. But there exists a good, if not better alternative way to download your photos. Please don't take the following as a sales pitch as it's not, but please see this blog article, as it describes the use of an inexpensive USB card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

Posted on Jan 16, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Try NOT connecting your camera to your computer. The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
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Ok, first of all......when you transfer the pictures to a computer are the blue lines still in the picture? Also if you reset the camera does the image still come out white?

A lot of times what happens is that there is nothing wrong with the actual picture it is the lcd. When you transfer the picture it looks ok you are only seeing the blue lines on the lcd. That means that the lcd is going out. If you transfer the picture and the blue lines are still in the picture after transfer then we can try to reset the camera as there is something else going on besides the lcd. More that likely it is just an lcd that needs to be replaced.

With a white image that usually means that the white balance is off on the camera. I would recommend resetting the camera and then try retaking some pictures to see if they are still coming out white. If they are then you would have to send the camera in to be repaired.

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