Question about Fujitsu M4099D/FI-4990C Scanners

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Fi4990C fi 4990c keep getting this reading on my scanner when I put paper to be scanned of my stacker it picks up the first sheet than this comes out "Frontside background changeover function overrun".

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When the scanner scans the first image it will bring in via a set of solenoids a background white Reference metal flap for both rear and front cameras.
The above error comes about when the solenoids are sticking or they have magnetised themselves.
1.Clean the Solenoids.
if scanner still errors .
2. Replace solenoids.

Posted on Jun 10, 2009

3 Suggested Answers

SOURCE: Fi-4990c problems- front optical sensor

fi-41990 scanner cleans after scanning 100,000 sheet for paper roller the pad cleans after scanning 100,000 sheets feeding path cleans after 200,000 sheets http://www.fujitsu-europe.com/support/scanner/manuals/consumable-option_3-5-8.pdf

Posted on Aug 10, 2007

  • 1 Answer

SOURCE: Background changeover unit failure on 6130dj

Background changeover unit failure [fi-5120Cdj #2 , 048005 , c2]

Posted on Aug 18, 2010

TechSatya
  • 104 Answers

SOURCE: Background changeover unit failure

Hi Vivek,
Thank you for contacting Fixya.
When a background switching malfunction occurs, "E" and "F" will display alternately on the function number display panel of the scanner.
Background changeover unit failure error is detected in initial checking at power on. Probable causes:
- Insulation material damage of BW motor cable or the damage of the wire in the motor. - Defective lamp or CCD or CCD cables. - CCD Connector disconnected. - Defective Control PCA.
Solution:
Wipe the top and bottom glasses located inside the ADF with the Cleaner F1 (or isopropyl alcohol) and check if the problem persists.
1. Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON. 2. Check if the cables between the Control PCA and the BW motor damaged? Are the connectors connected correctly? Check & confirm the position of the BW motor and check the cables. 3. Check Is the CCD cable F or B damaged? Or are the connectors connected correctly? 4. Check if the OPT Unit is installed correctly? 5. Check if the white reference works properly? If not, then replace the BW Motor. 6. If the above do not resolve your issue, then you may have to replace the Control PCA or Optical unit to see if the error is resolved.
Hope the above information is helpful.Please revert if you have any doubt.

Regards,

TechSatya

Posted on Aug 19, 2010

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Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

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The scanner is reporting an E2 error code when it draws a document in. Any ideas? Re-cycling the power clears error but comes back when I scan. thankyou in advance


Hi,

This error message means ADF front side scanning optical alarm (lower optical unit ADF) which indicates ADF (front) lamp intensity check. Please follow the steps provided below:

1. Is the upper glass (white sheet guide)of the reading section dirty?

Open the ADF, and clean the sheet guide (white part) and the glass.
# When operating the scanner, the ADF’s inside glass becomes very hot. Take serious caution as the heat can cause burns. Before you clean the inside of the scanner, turn off its power and unplug the AC adapter from the outlet and wait (at least three minutes) until it gets cold.Be careful not to pinch your fingers when the ADF cover is being closed.
Note: Cleaning should be done approximately every 10,000 sheets scanned, though it may vary depending on types of
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- Documents processed with chemical materials such as carbonless paper
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- Pages with pencil lead
- Document where toner is not fused sufficiently.

If the above does not help, then the issue is caused by any of the followings for which you may have to contact the Fujitsu Expert/Engineer.

1. Lower Optical unit ADF may be dirty.
2. Lower lamp may not be functioning properly.
3. The connecting cables might be damaged.
4. The connectors are not connected properly.

Hope the above information is helpful.

Regards,

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Hi Ranji,
Thank you for contacting Fixya.
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a. Remove Guide AASY. b. To remove the Pick rollers, turn the stopper counterclockwise. c. To remove the Pick roller 1, move the Pick roller 1 toward the left then lift it. d. Right after removing the Pick roller 1, remove the Pick roller 2 with the same way. e. To attach the new Pick rollers, place the Pick roller 1 from right above the groove for the Pick roller 1. Put the shaft of the Pick roller 1 into the groove. Then, slide the Pick roller 1 toward the right side. A Pick roller 1 has the groove in its rubber. Make sure that the bushing is securely fixed to the grooves. f. Attach the Pick roller 2, then slide the Pick roller 2 to the right. Make sure that the bushing is securely fixed to the grooves. g. Turn the stopper clockwise to secure the Pick rollers.
Hope the above information is helpful.
regards,
TechSatya

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Fi-4990c problems- front optical sensor


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