Question about Logitech QuickCam Communicate STX Personal Web Camera

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Runner error message!

Everytime when I start up I get 2 error messages as follows .. "runner file name (runner.exe) lacks a '-' (the app id separator)" ehat can I do to fix this, I know what file it's referring to but I'm not sure of what to do to fix it.

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  • Anonymous Feb 22, 2008

    I have the same error message.

    I have re-installed, uninstalled and reinstalled from CD, installed from the onlinedownload, ran Registry Booster (Uniblue), ran RegCure. And this has brought me to this Web page. Still have the problem(Error Message) I am told there is a "green line" that appears across the middle of my quick cam image when it appears on the screen of thoise that I communicate with using Skype.

  • oleman58 May 18, 2008

    uninstalled all logitech software



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1st You download Webcam Driver.

After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on Sep 16, 2013

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My web cam is working it show me my picture but that not cam is installed .my major problem is that how can i maximum clear my picture

Posted on May 04, 2007

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This as you know is the logitech software update manager that is running in the background and is probably unable to connect with the internet or the logitech site for news and updates. If you do not want the programme to run at all go to Start>run then type msconfig and hit enter, and on the startup tab and look for runner.exe on c:\logitech line and untick it. Click apply and restart pc. If you wish it to run you may have to install the software again as it is either corrupt or unable to connect with the logitech sever.

Posted on May 02, 2007

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Posted on Jan 02, 2017

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I cannot load CDBCommunication Layer. How can I stop this message from appearing on the picture???

Fix for ACDSee 6.0
Jun 21, 2005 Everytime MS comes out with a security patch for Windows XP Pro my ACDSee would start poping up an error message until I deleated the program and reinstalled. A giant pain that had me ready to ditch ACDSee.
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When I go on-line, I receive this message ''RUNNER FILE ERROR''

Probably was uninstalled already. 2 solutions:
1.Right click on My Computer select Explore
Select C; click explore again
Select Program Files folder, explore
Find the kodak Program and Delete
the folder.
2. Go Start y type MSCONFIG in RUN or Search
hit enter, a window will appear on
your screen in the tab "STARTUP"
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Kodak application. Press OK and
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Apr 10, 2010 | Computers & Internet

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Hello marchits2002, please have a look in your Startup and disable the filename you stated above from running on startup.

To do this - Press Windows Key + R (to open the Run Dialog), then type MSCONFIG.EXE and press Enter.

You can now see the fourth tab called Startup, have a look at the list and uncheck any startup items you don't find necessary.

Apply the changes and restart computer. Done.

Mar 19, 2010 | Computers & Internet

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Photoshop 7.0 installation fails with the error message: "An error occurred during the move data process : -106" Upon install process it makes it to about 1% then gives the following error code....

one problem that could cause this error is lack of administrator rights,

right button click the setup.exe or whatever it called and select run as administrator,

Or if it's Vista try the compatiblity help , right button click the app, select properties and select run as XP service pack2 etc


Nov 30, 2009 | Computers & Internet

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Unable to access Kodak EasyShare software

Perform a clean uninstall:

1) uninstall the software from your OS
2) run the clear utility program
3) type "regedit" w/ out the quote on the run command, then delete hkey_local_machine\software\kodak
4) run disk cleanup
remove the ff:
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  • Temporary Internet Files
  • Recycle Bin
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5) reinstall the software again at

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When starting the computer(HP Pavillion 860)I get the message:"Runner Error:Logitech Desktop Messenger.exe.lacks a "-"(the to do?

Start, Run, MSCONFIG, the on the startup tab find the app that matches this and uncheck it, apply changes and rebbotm should clear up the issue.

Mar 10, 2009 | Computers & Internet

1 Answer

Windows dvd maker

What OS are you using? Ultimate, Premium, Basic?
Windows DVD Maker has stopped working Issue : While trying to create DVD in Windows DVD Maker in Vista, or while creating a DVD from Windows Movie Maker, which uses Windows DVD Maker, the burn process stops with error message.

Error message : " Windows DVD Maker has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. "

Cause : Windows DVD maker stops working because of incompatibility with one or more codec files which are outdated or incompatible with the particular project or the DVD Maker software itself.

Resolution :

These Codec files should be located and renamed to resolve the issue.

1. Open Start menu and type Event Viewer in the Start menu search bar. Open Event Viewer from the menu.

2. In the Event Viewer window Click on Windows Logs in the left panel

3. Click on Application Logs under Windows Logs

4. Locate error messages listed in the Central panel of the Event Viewer window and double click the error to check if this is log is related to DVD Maker.

Sample Error Log :

Problem signature

Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name:
Fault Module Version:
Fault Module Timestamp: 459bb828
Exception Code: c0000005
Exception Offset: 00008b89
OS Version: 6.0.6000.
Locale ID: 1062

5. Locate Fault Module name, it should be a file with extension .ax.

6. Once the file name is identified, try to locate the file in C:/Windows/System32 folder. ( Please click on Show Contents if the files are not listed Automatically ).

7. If the files are not listed in System32 folder, search for the file, with search containing system files and folders.

8. Locate the file and rename it.

9. Check if the issue persists. If the issue persists and the error message again appears, locate the new .ax file that is causing the issue from the Event Viewer, error log.

These steps will resolve the issue instantly without a restart.

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1 Answer

Runner error Logitech Desktop Messenger. exe.lacks " the app id separator

I'm certain most all PC Desktops don't have that software, eliminate it and the error with it.

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Installing error code -106

I suggest go to Start/Settings/Control Panel/Add remove programs.
Check and see if the program is in list and remove it. While in control panel go to system/Device Drivers check non have a yellow mark on them if so reinstall drivers or upgrade Reboot and try again.

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1 Answer

Runner file?

lacks a..[the appidid separetor]
runner file
compaq connections.exe

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