Question about Dell OptiPlex GX270 Small Mini-Tower Desktop (162823025)

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Dell GX270 Maxtor 7Y250M0

System is Dell GX270 with Phoenix BIOS A07 update. Problem 1st occured when trying to reload Windows XP. Install completed succesfully but after 1st reboot the primary serial IDE master hard drive SELF MONITORING SYSYETM reports that a parameter has exeeded its normal operating range. A parameter out of range may or may not indicate a potential hard drive problem. Press F1 to continue and F2 to run set up utility. If i press F1 systems boots normally into Windows XP, if I press F2 nthing lloks wrong in the BIOS setup and I do not see any options there to reset or clear the error in the self monitiring system. Ran test on NTFS and it is OK. Ran error checking on this disk in XP and all OK except for some bad blocks reported, otherwise the NTFS file system is sound. Ran drive diagnostics and dirve passed confidence test, drive self test, and SMART test, its had read failures on the bad blocks and verify tests for 768 blocks in the 28440867 to about 288463199 range, with error code 0F00:1A44 and 1error code 0F00:0244 on block 2882278115 Uncorrectable data error or media is write protected. Another quick drive tests simply breturns code 7. Other than the msg on boot up from the DRIVE SELF MONITORING SYSTEM, the systems appears to function normally when F1 is selected and boot continues to load WINDOWS XP. Anyone have any ideas how to get rid of this message, fixes, etc... ?

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If you are getting bad block reports on your hard drive, it means that your hard drive media has suffered some degradation. It could very well be that some system files are being affected by this, thus continually triggering the problem. You may not like the suggestion I have, but it looks to me like the most solid solution (saving you hours and hours of troubleshooting).

Backup all files from your hard drive, save all of your browser shortcuts to backup files, then perform another Windows XP installation with a low level format of the hard drive. I know a PC specialist with many years of experience that says hard drives develop faulty areas over time and that every 5 years or so, it's just best to back up data from the hard drive and perform a low level format. This resets the device completely. If there are any faulty areas on the disk, they are skipped over--to the operating system, the drive will be perfectly fine.

This is not a guaranteed solution, but it sounds to me like it will eliminate a lot of possible culprits for you. Good luck.

Posted on Dec 30, 2008


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