Question about HP Pavilion tx1000z Notebook

3 Answers

HP --Bioscrypt Verisoft fingerprint reader -- Error

Hi, I have a bit of an odd problem, though it seems a few other people are having the same sort of problem. I can log in with my finger to log into my account. But doing nothing different, I can't login to Verisoft's manager to change credentials and other things. Even when I try typing my accounts password instead of using the fingerprint-- Both ways it gives me this error


Verisoft Logon Wizard
Initialization of the key negoatiation process failed with the following error:

Key not valid for use in specified state.

If the problem persists, please contact your system administrator.

It does this when I try to use my finger or type the password--yet in lets me log in to Vista with that same finger.
Yea I got the same exact problem!

Whats weird is that if I go under a different login into vista it works fine.

Its just under one of my user logins that it has this problem. Yet if I scan my fingerprint from the vista login page, it will go through without a problem, but once I am logged in, it doesn't work and gives me the "Key not valid in specified state" error. Regardless of whether I try to type in my password or scan my fingerprint.

Here's a screenshot I found on a different forum:

http://i179.photobucket.com/albums/w282/OCGThatsMe/verisoft.jpg

It must be one of the settings under that specific login or a conflicting program, but I cant figure it out and there is no help on the internet other than reformat your computer to its factory state.

I've uninstalled the program, reinstalled it, updated drivers, rolled back drivers, system restored, nothing works. If anyone could help I would REALLY appreciate it. Thanks!

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  • 3 more comments 
  • CMOSHIREE Dec 30, 2008

    Wow your fast. ;) The pic still works for me? But anyway the OS is Vista, I do have admin privledges on the username, but I also have the administrator login unlocked. When I use a different login it works out fine. Only underone of my logins does it have this issue.

  • subzero_131 Jan 29, 2009

    I have the same problem as what he was saying.. i have also exact problem in verisoft access manager. how can we solve this.

  • Trailfinder Feb 17, 2009

    Same problem. Frustrating.

  • navneetmulta Mar 11, 2009

    Verisoft Logon Wizard
    Initialization of the key negoatiation process failed with the following error:

    Key not valid for use in specified state.

    If the problem persists, please contact your system administrator.

    It does this when I try to use my finger or type the password--yet in lets me log in to Vista with that same finger.


    Yea I got the same exact problem!



  • Dan rogers
    Dan rogers May 11, 2010

    it seems like you might not have administrator privilages. I tried to look at the screenshot but the pic was deleted.

    What o.s. are you running

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3 Answers

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I used the fingerprint software provided by Lenovo, it installed on my HP with no issues, furthermore its much more simpler and faster than the Bioscrypt software.

Here is the link: http://www-307.ibm.com/pc/support/site.wss/MIGR-67845.html

Hope it helps.

-Isura

Posted on May 05, 2009

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  • 413 Answers

Somewhere the permissions for the login are not set correctly. If you have a windows disk back up the user settings remove the user and after the restart add the user again and that should do the trick

Posted on Dec 30, 2008

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I was getting the same error, except I could no longer log in with Verisoft, and reinstalling with the software on the hp site did not work either. I fixed the problem by finding the hidden "HP" folder. Navigate to Recovery then Links folder. Open up the Apps shortcut and reinstall the original Verisoft Access Manager Fingerprint Reader. After a reboot it worked perfectly.

Posted on Apr 22, 2009

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gsage
  • 180 Answers

SOURCE: HP --Bioscrypt Verisoft fingerprint reader -- Error

Oh your going to hate me but unfortunately under vista if your credential manager gets corrupted the only way around is a total reimage - back to when it came out of the box. To do a full reimage using your recovery partition on power up to HP post screen tap F11 until the recovery manager starts - select advanced tab - full system recovery no backup - full destructive - this time when you get to your client details for setup after the recovery process select your password with care and when the time comes for for the finger print reader enabling under the credential manager the finger to use is your right small finger = the little pinkie >> it gets less work and is less prone to possible damage - small irregulaties are enough to fail a reading.
So I hope this helps but unfortunately a full destructive recovery is required.

Glenn
rate me ok

Posted on Mar 08, 2009

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dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
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  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
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1. In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar.
2. On the “My Identity” page, click Log On, located in the upper-left corner of the page.
The VeriSoft Access Manager Logon Wizard opens.
3. On the “Introduce Yourself” page, enter the user's Windows password, if one has been established,
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4. On the “Services and Applications” page, click I want to, and then click Register Fingerprints.
NOTE: By default, VeriSoft Access Manager requires registration of at least 2 different
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5. When the VeriSoft Access Manager Registration Wizard opens, click Next, and then slowly swipe
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change the default by clicking the finger you want to register first, on either the left hand or
the right hand. When you click a finger, it will be outlined to show it has been selected.
6. Continue swiping the same finger over the fingerprint sensor until the finger on the screen turns
green.
NOTE: The progress indicator advances after each finger swipe. Multiple swipes are
necessary to register a fingerprint.
NOTE: If you need to start over during the fingerprint registration process, right-click the
highlighted finger on the screen and then click Start Over.
7. Click a different finger on the screen to register, and then repeat steps 5 and 6.
NOTE: If you click Finish before registering at least 2 fingers, an error message is
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8. After you have registered at least 2 fingers, click Finish.
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Here the download link, this solution base on my blog post. you can read it here:http://laptop-driver.blogspot.com/2009/01/hp-pavilion-dv6631ca.html

Intel Chipset,(install and reboot before other drivers):
Intel® 3, 900 Series Chipsets
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Realtek ethernet:
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--ORIGINALSITE==http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Software+Solutions/Data+Communications+Software/SM56_Software_modem_US-EN

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(No audio, graphics,chipset,from here)

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OR

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http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3224058&lang=en


---------
You will still be missing one driver for HP Quick Launch buttons.

It is QLB.zip,here:

http://www.mediafire.com/?c0jm93mbmdx

============================================
Additional driver, only necessay if our machine have them:


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---------------------
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AuthenTec Inc. AES2501 Fingerprint Sensor:
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1 Answer

HP --Bioscrypt Verisoft fingerprint reader -- Error


Oh your going to hate me but unfortunately under vista if your credential manager gets corrupted the only way around is a total reimage - back to when it came out of the box. To do a full reimage using your recovery partition on power up to HP post screen tap F11 until the recovery manager starts - select advanced tab - full system recovery no backup - full destructive - this time when you get to your client details for setup after the recovery process select your password with care and when the time comes for for the finger print reader enabling under the credential manager the finger to use is your right small finger = the little pinkie >> it gets less work and is less prone to possible damage - small irregulaties are enough to fail a reading.
So I hope this helps but unfortunately a full destructive recovery is required.

Glenn
rate me ok

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3 Answers

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Hi,

Not sure if you got this sorted, but all i did as i couldn't remember my pasword and could only login using fingerprint

go to
Start
type 'CMD'
Right Click and select run as administrator
In the command window type NET USER XXXXX welcome01

Where XXXXXX is your user Name
This will force the change of password, and doesnt mess with Verisoft. Now to confirm it's worked go to

Start
Control Panel
Users
Select Change password
in old password type 'welcome01'
in new type which ever you require as your password, it will accept the change.

This worked for me 100%

Cheers
Alan

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