Question about Canon CP-220 Thermal Photo Printer
Hi, my CP-220 photo printer is only printing on the right side of the photo paper. I have checked and double checked all the settings and everything seems fine. I have installed the last version of the drivers but the same thing continues to happen. Thanx in advance. Bye, Jorge
Thanks galatron, you were right.
Here's a picture of the broken part (the white plastic part on the right).
Posted on Jan 26, 2008
I know the answer to the problem, it's not with the print head, rather it's with the crappy components that canon used.
on all three of my cp printers, there is a small plastic part that is used to press the head agains the paper. the plastic part at the end (right side facing the printer as the usb is on the left side) this plastic part fails along the axis of the rod, giving way to the stress of the print head, this causes the printer to only put the ink down on half the page.
Canon should repair this. I will aggressivly pursue the part from canon.
Posted on Dec 03, 2007
The super glue fix was great, but I needed to reinforce the white plastic hub. A small tie wrap wouldn't fit, so I used a fine piece of copper wire, about 3 wraps did it. I used 1 strand of a 19-strand #10 THHN electrical wire. Something else may work, but keep it thin.
Another trick is to use baking soda with super glue to accelerate the cure and form a concrete like filler. Make sure the flat on the shaft lines up with the flat spot inside the white plastic hub.
Hope this helps.
Posted on Sep 26, 2008
This is a heater breakdown These may help http://www.fixya.com/support/p360580-canon_cp_220_thermal_photo_printer/solutions or go to Canon Tech Help -repair or replacement may be possible.
Posted on May 17, 2007
I fixed it and made a video which can be seen here on
Canon CP 220 Printer Fix <I am KaSiris>
Posted on Jul 31, 2014
I used super glue, but I carefully spread the crack slightly to try and work the glue between the shaft and the plastic part. Has not hardened yet, will keep you posted. George
Posted on Jan 01, 2010
You can "compensate" to some extent for the broken white plastic part by removing the printer cover by removing the four small screws at the four corners on the bottom of the printer and manually applying pressure in the region of the broken plastic part during the four printing passes of the paper through the printer. This obviously does not fix the broken part, but it allows making complete prints even though the part is broken.
Posted on Dec 14, 2009
Just a bit of clarification. The photo of the white part is great but you may have to look very closely at the part. Mine was split underneath so it was hard to see what had happened. The whole part is there but it splits lengthwise and thus won't push the printing mechanism down tight.
Posted on Aug 11, 2008
Galatron and odo, you totally nailed it. I have exactly the same problem and for the same reason. I can't believe canon use these useless plastic components. They **** and I won't be buying a cannon product again. Makes me so angry!
Posted on Apr 19, 2008
Had this same problem with my CP-200. This site was a great resource to finding the source of the problem and fixing it.
I called Canon after reading the first few posts. Don't waste the 40 minutes of your life... they will tell you to ship it in to Elk Grove Village for an evaluation (at your expense.) It will likely cost $89 plus taxes for them to replace this little part (probably with one that will eventually break again.)
I chose the DIY solution... A little super glue and a very thin wire. One loop around the plastic part that has the D shape. This single loop of copper wire was twisted tightly to place constant compression on the plastic around the shaft. Use very thin wire (like power tool windings) and keep it as close to the arm portion of the plastic piece (towards the edge of the machine) as possible. Once I was assured that the wire would not interfere with the rotation of the shaft or surrounding mechanism, I put a few drops of the super glue on the crack. Some flowed into the small remaining crack (capillary action) and some remained on the outside of the plastic to ensure the loop of wire would not move out of place.
Thanks again for saving me some serious dough. Now the printer works like it did before! With a little patience, a good set of precision screwdrivers, and a small needle-nose pliers I was able to turn a small piece of wire and some super-glue into an $89 solution. Good luck!
Posted on Jan 06, 2010
Confirmed that a drop of cyanoacrylate glue (superglue, loctite or whatever) is sufficient to secure the broken cam in place.
Posted on Jul 05, 2008
Just drip a little liquid crazyglue between the shaft and the plastic arm. That's what fixed mine.
Posted on Jul 03, 2008
Tips for a great answer:
Here are the instructions for duplex printing.
The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.
2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Duplex Printing is unavailable when:
- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
You can download a users manual for your MX310 at
Please rate this solution. Thanks.
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