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No sound when playing dvds

My 5535 acer aspire plays dvds no problem but i dont have any sound, sound works fine with everything else.

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  • gregfindlay2 Dec 30, 2008

    I have the same problem - also no sound when you burn a DVD and play it on another machine.

  • carolanne_th Dec 30, 2008

    Its new dvds that dont work.

  • costeriko91 Jan 13, 2009

    New (end Dec. '08) Acer Aspire 5535: DVD plays video OK but with no sound. CDs play sound OK.

  • adey31uk Mar 03, 2009

    See above. Exactly the same

  • pklinuxguru
    pklinuxguru May 11, 2010

    I'm not sure the problem gregfindlay2 has is the same as carolanne_th. For carolanne_th, my question is first, are they purchased DVDs? It could be possible if it's a burned DVD, the burning software is not configured correctly. (This is what I suspect for gregfindlay2.) One possibility is that the DVD player is not connected to a sound input inside the case with a cable. I've not tested a DVD drive without that cable. It's a small 4-wire cable that plugs in just beside the wide cable on the DVD. It usually plugs into the sound card (or a recepticle on the MB). What is the program plays the DVD? Windows Media Player or another like Roxio or PowerDVD?


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This is very likely a codec problem. A codec is a software component used with video and audio players that translates the electronic media file into something that can be displayed. Most of the time, the video codec will be out of date and you'll hear the audio but not see any video. You've got the reverse problem, obviously.

Unfortunately, Microsoft does not make this easy. Even the latest download of codecs from Microsoft doesn't necessarily update the Windows Media Player to play any DVD. You will need to do a codec search and download the latest. Last time I checked, '' had them available (this is CNet's download website). Good luck!

Posted on Dec 30, 2008

  • Gary
    Gary Dec 30, 2008

    You can try the one from Microsoft (it may solve your problem):

    If the Microsoft one doesn't help, here's the one from CNet:


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