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My logitech webcam works.. but the other person can't hear me.

My logitech webcam is pretty new. it worked great when i first gotten it. then recently i was video chatting with my friend, and she had instant messaged me that she could see me but just not hear me. i don't know what's wrong with it.. i didn't drop it or anything! can you help me? should i buy a new one?

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  • margprings Dec 31, 2008

    I have the tessar 2.0/3.7 webcam and the camera part works, but the microphone seems not to. So frustrating! Anyone know how to solve this problem?

  • tjb6988 Jan 25, 2009

    Logitech tessar 2.0/3.7 worked fine when I got it. Now the audio is gone. I am MAC based , running 10.5.6..


    Any help?

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Go into the messenger you are using and make sure that the Audio Settings are set to you audio card. If I could connect up with your computer I could fix it in a matter of seconds. Give it a try. Bud

Posted on Jan 10, 2009

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Hi,
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
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