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The ice maker (GE Profile - 3 years old) produces ice and then, the next morning, the ice melts down into the rest of the freezer (i.e. the ice compartment is somehow not staying cold enough to sustain any significant ice production).

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  • thesozios Mar 08, 2009

    found any fix yet? Our icemaker is working but the compartment only gets cold enough every now and then. The rest of the time the ice simply melts and we have to keep a container under the ice maker so that it does not melt into the rest of freezer.

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If the unit is freezing well in the freezer and your ice bin is defrosting or ice is melting together it is your ice maker over filling the tray causing water to leak into the bin. You can purchase kits that contain all ice maker parts needed , it may be the ice maker and it may be the water inlet valve in the back , both come in the kit , go to sears parts on line with the model number from your unit.

Posted on Dec 30, 2008

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I do not believe the other advisor understand my problem. I have a GE Profile Arctica refrigerator PSS25NGMDBB. The problem is the cup fill (GE part name) is frozen and full of ice. So when the ice...


You are right. The water inlet valve is leaking a small drip and it freezes when it reaches the cold air in the freezer at the fill tube. Melt the ice in the tube with a hairdryer and replace the water inlet valve. It's on the back where the water supply connects to the back.

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The ice melts from the ice maker forming icicles down below.


Just had this same issue repaired yesterday, the defrost element was out allowing the freezer to freeze up stopping the fan which moves the air and in turn causing the upper part of the frezzer to become warm and melt the ice. This is a common problem for the GE profile and I recommend finding a service company cheaper than GE and quit letting GE make more money off their CRAPPY appliances.

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Hi,
If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:


    • If your ice maker has a small red plastic lever, lower it to lower the wire.


    • If there's no plastic lever, simply lower the wire.


    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.


  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.


  • Thanks! mannu_rakesh

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1 Answer

Ice maker not working


If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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you either have a bad water valve, which it is sticking open or B. the ice maker is not shutting the valve off.

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Self defrost mechanism may have an issue. If it stays on too long you will have excessive temps build up in refrig as well as freezer. There is also a defrost thermostat that is supposed to turn compressor back on when temps get too high - check that out also.

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