Question about Philips GoGear HDD1830 MP3 Player

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Frozen my philips GoGear mp4 8GB. just suddenly froze and its been frozen for 4 hours now what can i do?

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  • play_girl141 Dec 30, 2008

    thanks for trying but its not working anything else i can try?

  • MOONLIGHT000 Jan 20, 2009

    My mp3 is stuck on the computer connnet screen, won't turn off or on for that matter. My computer no longer recognizes it.

  • beci_angel92 Feb 03, 2009

    i have an 8gb philips gogear mp4 player and tried to play a video i downloaded and mines froze as well :(

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  • 1,800 Answers

Ok.
all you need to do is push and hold the ^ (up) key on the front and the Volume + key on the side for a few seconds. This will force the hddto reset and turn off. Now you can turn it back on and continue using it. Please note this doesn’t erase the data or music off the MP3 player.

Posted on Dec 30, 2008

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The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

My 16 gb gogear froze


1 On your computer, select Start >
Programs > Philips Digital Audio Player
> Aria Device Manager > Philips Device
Manager to launch the Philips Device
Manager.
2 Turn off GoGear Aria before you
continue.
3 Press and hold the volume button
while you connect GoGear Aria to your
computer.
4 Keep holding the key until the Philips
Device Manager acknowledges GoGear
Aria and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect GoGear Aria from your
computer.
7 Restart GoGear Aria.

The full manual is found here: http://www.p4c.philips.com/files/s/sa1ara16k_17/sa1ara16k_17_dfu_aen.pdf

Oct 29, 2009 | MP3 & Digital Media Players

3 Answers

My Philips GoGear 4GB MP3 player froze up and will not come back.


well if your Philips MP3 GoGear freezes up. find somthing small enough to fit in the reset hole and push it in until it shuts down.if ur light shuts off but is still froze on the same screen hold the power button and it wiil power down all the way.l then turn your gogear on and it will be ready to go TRUST ME I JUST DID IT...HAHAHA

Jul 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My gogear is frozen. One song ended and before the next one started it froze and it has been like this for several hours. It doesn't respond to any of teh buttons being pushed


Try doing a soft reset. 1. Press and hold the Power on/off key and the volume + key for a couple of seconds. 2. Then switch on the GoGear using the Power on/off key. Note: Your songs and data will not be lost or corrupted by a soft reset. Update your players firmware to the latest version to reduce the chance of future hang-ups. (http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=NZ&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20090608204052_67.190.4.112&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD6320/01&mid=Link_Software&hlt=Link_Software)

Jun 09, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

My GoGear MP3 from Philips is frozen on Ok To Disconnect.


You will need to grab the updated version of the Philips Device Manager from Philips website and update the firmware to resolve your issue.

Mar 05, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My philips gogear 8gb has froze and has been frozen for 4 hours now. what can i do?


There is a slot next to the lock button on the bottom of the device.
Use the point of a safety pin or paper clip, and insert it into that slot. This will reset the device.

Dec 30, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

My 4 giga bite mp3 player is frozen


Take the video off (as in delete it from the goGear), re-run it through the ArcSoft/Philips Media Converter, reload, and try again. If the file is a music video, it is probably copyrighted and will not be able to play on the Go Gear.

Nov 15, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Gogear froze


Back up your files on the device, if possible and then perform a Repair (warning: this will delete all files from your GoGear):
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You will now be able to load the firmware upgrade that makes it compatible with Vista.
open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the Update tab. The Firmware upgrade will take place automatically, and should resolve the issues you have been having.

-Tha Mp3 Doctor

Dec 31, 2007 | Philips GOGEAR SA6045 MP3 Player

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