Question about Brother IntelliFAX 5750e Laser Fax

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I just replaced the array sensor because my faxes and copies where coming up black. I put everything back together and turned it on and it says PLS OPEN COVER OFFLINE What do I need to do next?

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You need to git in to the maintenance mode. press the menu key then the *, 2, 8, 6 and 4 keys in this order with in 2 seconds. maintenance will come up in the display. If not you will need to press the stop key & tray again till it dose. once in press the 8,2 the display will come up with a number. This will let me know the error you have. press 9,9 will exit maintenance. will be checking for your replie

Posted on Dec 31, 2008

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1 Answer

White stripe when send fax


If the person you send to receives a copy with a missing column of text or image, chances are the scanner is failing. The scanner has a row of optical sensors. If a few of those sensors [often in a group right together] stop working, then no image is recorded from the original under the bad sensors. Depending on what you paid for the fax machine, it may well be more cost-effective to buy a new fax machine than to pay for someone to replace the scanner. To test the scanner, run the machine in copy mode and see if your copy comes out with a white stripe.

Oct 13, 2013 | Sharp Fax Machines

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Black copies being received


Your image scanner is bad. Try making a copy....if it comes out black but your incoming faxes are fine then your image scanner is bad. You can also print a report from the machine and it should come out fine.
The image scanner is the part that scans your originals before faxing them out or making a copy. There is a light bar that lights up when scanning. Either that light bar(l.e.d. array) has gone bad or the scanner itself is bad. If this is the case it is probably going to cost more to fix than the machine is worth. You could buy a new machine for what it would cost to fix.
Good Luck and Thank You for using Fixya.

Apr 22, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

I have a sharp UX P100 fax machine. my problem is


Scanner LED array, or lamp is blown. No light - No image.
Cheaper to replace than repair

Aug 21, 2009 | Fax Machines

1 Answer

Sent documents are received black


I bet if you make a copy for yourself, the same thing is true.
The scanner bulb (or led array) is dead - meaning there is no light coming on when you scan your originals to send a fax or copy. You would normally be able to see the light(s) light up, if you peek under the auto sheet feeder as your originals are scanning, if not, then it is dead.

Jul 16, 2009 | Sharp UX 340LM Plain Paper Thermal...

1 Answer

My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

PLS OPEN COVER MESSAGE


i don't know how far you tore this down but usually this problem has to do with the black arm linkage that hooks to the left side of front door. if it appears to be hooked to door ok, then if you took all covers off you may have dislodged the linkage further back where it hooks to your laser shutter.

hth,
razors

Dec 30, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Fax machine is offline


what is a array sensor, i am a brother tech and never heard of an array sensor???????????????

Dec 30, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Outgoing faxes are black


Check first all settings, unplug the scanner to reset settings.

Try doing a scan, if the scan is black as well, you need to have the lamp or the array sensor replaced.

If scan is ok, then it is a communication problem probably a fault on the internal main board.

Dec 15, 2008 | Brother IntelliFAX 5750e Laser Fax

2 Answers

Brother intellifax 4750e


if the copy comes out black and/or sends black the Contact Image Sensor in the scanner may be needed.
Hope that helps...

Jun 17, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

9 Answers

Brother IntelliFax 4100 sending solid black pages


There are two possible solutions. Is the machine sitting on top of metal? The machine will send black pages when there is static charge. You can put a rubber mat under the machine or use a static guard. The second solution is to put the machine in maintenance and reset the scanner. Unplug the machine, put your finger on the menu key first and then re-plug the line while holding the menu key, in about 30 seconds all the lights will flash and the display will say maintenance. Release the menu Key and press 55 and this will reset the scanner; if scanner error comes up the machine will need to be serviced. Press stop and then 99 this will exit you out of maintenance. If the machine does not have an error try making a copy of blank sheet of paper and see if there is any improvement. As a routine clean the scanner glass with soft lint free cloth and isopropyl alcohol also.

Mar 10, 2006 | Brother IntelliFAX 4100 Laser Fax

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