Last month I got a new HP C6280 printer. I do seem to like it but it won't take my Kodak picture paper like my old HP did. It even tells me on the machine that I have incorrect paper. Do I need to buy HP soft gloss?? I would appreciate your help. Thank you, Val Osborn

Isolate the problem if it happens only on a specific paper or the issue is with paper loading.

photo paper "brand" problems affects the color output

Yes you need to purchase hp gloss paper..u can buy from below...

http://www.databazaar.com/Inkjet_Cartridge/Catalog/Photosmart_C6280_2234.html

1. Turn off the all-in-one and unplug the power cord.
2. Remove the rear access door.
3. Clean each roller using a clean lint-free cloth lightly moistened with water (distilled water preferred).
4. Rotate the rollers to clean the entire surface.
5. Verify that the paper feed rollers on the rear access door are clean and rotate easily.
6. Re-seat the rear access door.
7. Plug in the power cord and turn on the all-in-one.

I think you just need to adjust the paper settings. what is it set on right now? you possibly need to set it to Photo Paper. you maybe able to adjust this in the printer but I know that you can adjust this when you are printing a document. but if you get the error message of incorrect paper on the printer then the setting has to be changed in the printer and not on the pc.


have to digin to the manual to get you some detailed instructions on that.

There is a setting in the printer software to set the paper format.

This printer appears to accept HP Advanced Photo Paper and HP Premium Presentation Paper. The HP soft gloss should work as well.