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Yahoo Browser connects to internet, but Explorer&AVG update wont

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  • faaac Dec 31, 2008

    IP was obtained automatically, and IE's connection settings were correct. Free AVG does not have a firewall that I'm aware of.

    I am thinking Winsocks, as I have seen this behavior before, however i reset those already. I hate to point towards malware, but.....

    As indicated, I switched back on the Windows Installer service as AVG had this error when trying to run. Question: How did it turn itself off to begin with... hence malware issue. I downloaded the latest signature files and ran a short scan...nothing.

    Stumped Still...


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It would seem that you recently encountered some malware that changed your Explorer settings. You apparently have AVG on board. Restart the system in windows safe mode. Then use AVG to scan the system and apply any fixes. Then try Explorer while in safe mode, and also see if AVG will update, and if so, run another scan and fix after the update. That may take care of it.

If you find my suggestions to be helpful, please share with us some details so that others may benefit from knowing the whole story. Thank you!

Posted on Dec 31, 2008

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Yahoo Connects but IE and AVG wont
1. Try opening AVG and adjusting the connection settings.
2. Go to Start/ Network connections/ Local area connection/ General tab/ Scroll down to TCP/IP/ highlight it and click properties. Make sure "obtain IP address automatically" is checked. Under the advanced setting there, DHCP should be enabled.
3. Verify setting in Internet Explorer under: Tools/Options/ Connections/ Lan Settings/ select "automatically detect settings"

You might also check your AVG program for a firewall conflict or block there.

Let me know if this helps

Posted on Dec 31, 2008

  • mwit465
    mwit465 Dec 31, 2008

    Sounds like you have a pretty good handle on how things work.

    If you have windows set up to updatically update or if you've recently installed or updated IE sometimes they like to "close holes" To find out what ports are open use the dos promp (start/ programs/accessories/ commpand prompt) Type "netstat -at" hit enter, Open ports will say "listening".

    You can then create a open port manually in your TCP/IP settings, although I usually try to find another way to solve the problem rather than going this way. Maybe un-installing, rebooting and re-installing IE?



    Let me know if this helps

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