Make sure you have water to the fridge and then make sure your filter is pushed in all the way. If thats not it There should be two solenoids located behind the fridge at the bottom one is for your ice and one for water. Unplug unit and test the water solenoid with an ohm meter across the two terminals if it ohms out or beeps than your solenoid is bad.
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Is it coming from inside fridge compartment or freezer compartment or from outside back. If it is from freezer compartment and you have no water line connected to ice maker. Then it might be just your ice maker trying to go into fake harvesting mode. Make sure the Icemaker is off. Icemaker arm should be up.
You will need to remove the rear panel from inside the freezer compartment and thaw the drain line. It is below the aluminum evaporator coil. Once thawed, install a drain heater to prevent this from happening again. The heater is inexpensive and easy to install. It comes with complete instructions.
The freezer compartment has a drain hole behind the back wall inside the freezer compartment. The drain hole has probably rusted and has gotten larger. Carefully remove the icemaker and the screws from the back wall inside the freezer compartment. Lift the bottom of the back wall and look to see if the drain hole has gotten larger. You can make a small funnel from an aluminum can to fit over this area directing the water into the drain tube. It worked for me. good luck. Dave.
The water you hear sounds like it's coming from the automatic defroster in the freezer compartment. It runs down a drain tube into the pan you describe under the fridge. The pan is heated and evaporates the water.
Just some possible explanations if you are hearing "lots" of water"
* You may be in a warmer, more humid climate
* The temperature and humidity in your dwelling is elevated
* The door gasket on the freezer may be leaking
* The freezer is too full
* The freezer door is not closing properly
* The freezer door is being left open for extended periods
* There is a problem with the defrost cycle
If you are hearing water running all the time, check the ice maker water line and fill valve (if you have an ice maker) - there could be a leak or other malfunction.
well if you hat the freezer on top normaly air leaks inside freezer through the drain tube, that air turns into condensation and creates a ice and cloges your drain. now water can drain down to pan everytime ref goes into defrost , and water leaks to bottom section to air ducts and air returns. there are several ways to solve this problem the cheapeste way is to unplug refrigerator for 2 days then plug back up and it should go back to normal another way is to install a heat probe on your drain attached to your defrost heater , and add a grommet on drain tube that will let water drain but it will keep air out and that will solve your problem.