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This error usually comes due to faulty sliding mechanism.Put a bit of force on the focusinglens to push it back into camera casing. That's the reason the sliding mechanism won't work. The lens is stuck and if you force it back in, the sliding mechanism will work again. Not responsible if your camera screws up, so try at your own risk.Or else try out this method.Pull the lens fully out and then it will work.It will be bit tricky to get the lens out. Use your nail to "grab" between the outer glass and the little plastic cover. Thank you !!
Hi! It's a stabilized problem - happens to these cameras. You should contact your local Sony service center and ask how much will cost lens replacement. If they ask too much, you can contact me at email@example.com I work in a Sony service center.
After talking, without any success, to your expert I tried experimenting. It seemed like the sliding lens cover was the main reason for it to behave as it did. It turned out that the lens cover had a worn track and did not always operate the lens motor switch to open it, or pressure on the cover caused the lens to retract. All it needs is a new sliding cover.
I rednecked the crap out of mine. I pulled off the slide cover and placed a small piece of paper clip in the area of the copper to make a permanent contact. Then duct taped it secure and then cover the whole slide mechanism. I would not recommend this method but it worked.
well the problem it´s on the switch that turns on the camera that is located under the lens cover.... this swith is glued to the front cover and lots of times gets unglued, u need to remove the lens cover by removing 2 screws on the bottom part of the lens cover, after that just pull the switch slowly and glue it. don´t use 3 seconds glue use a more viscose one.
When you start to close the lens cover, a pin pushes against a spring to trigger the lens retraction sequence. You can easily take off the front cover to investigate this, and possibly adjust the angle of the spring to make it less sensitive. Just be careful not to yank out the ribbon that connects it all together.
I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.
Completely open lens cover by sliding the lens cover all the way to the right until you hear two clicks. The first click will put the camera into playback mode. The second click will put the camera into shooting mode.