Hi i bought an internet walk and web dongle, problem is ive just found out it was a contract one and now it wont work, is there anything i can do as the person that sold me it has left ebay wud be so grateful cheers julia
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Hi Laurie, Either the modem or the Windows Explorer you are using may not be up to the speeds you need in browsing.Is the modem running on 3G speeds[above 3.0MB per sec]? Change the browser and try another one. My recommendations:
Cable internet is a bit trickier to troubleshoot because it uses coaxial/optical infrastructure from your ISP to your home. Also, depending on the fine print of your contract, you may be stuck with them. Usually ISPs have a clause that they'll deliver UP TO 15mbps but they dont guarantee that you'll get that speed. Your browsing speed depends on the quality of cabling, distance from their main facility, distance from the closest optical link, distance from the closest amplifier, and amount of connections drawing connection from that same amplifier. I'd also suggest that you run pingtest.net and see the quality of your connection when the internet feels fast, and when you think it's slow. Raw speed is not the decisive measurement. It's mostly a marketing trick. Usually, what matters is the ping rate and jitter. In other words, how fast two computers can communicate both ways without losing the integrity of the connection (ping) and what is the amount of noise (jitter).
Sounds it is your modem. I had a similar issue with my old one. I had a westell 6100F and now have a 6100G that helped. My company had to replace about 150 of line about 1000 Ft away from my house. The cable was in a storm drain and it was getting wet and interupting my internat connection.
I had the same problem twice, once 1 month after i bought it, had to get an exchange item, and happened again last night, the power light is red which means service error, i cannot even communicate with it via 10.0.0.2, says unable to produce page or something. will be getting a different modem/router now...
Check that you have all the correct drivers installed, ie....for your ethernet. Look at the back of your pc at the yellow cable, if the light inside the connection isnt flashing, then your pc isnt recognizing your router and it most likely is a driver issue. Open the management console then device manager look for network adapters/controllers if you dont see any you dont have any and this is your problem. Install the correct drivers from your manufacturers web site and this should resolve the issue.