Question about Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Kodak Printer will not Print Red Ink

Accidentally, I posted this under the Kodak 5500 when in fact my printer is the 5100. Either way it refuses to print Red Ink so everything looks basically green when it prints. I just replaced both ink cartridges, ran all of the troubleshooting tools, but I still cant get it to work properly.

Posted by on

  • 4 more comments 
  • grandmom9 Dec 31, 2008

    My printer first started not printing red ink...now it doesn't print anything at all.

  • heartsick Jan 10, 2009

    I have run both a calibration, and a deep cleaning of the printerhead and went ahead and replaced my color cartridge, black is fine. When I print any color photos they are in a greenish blue hue and all reds appear yellowish or orange. What else can I do?

  • snarkyb Jan 27, 2009

    Call the help desk 1-800-421-6699
    I have had this problem in the past they sent a new printhead and now it is 6 months later, the problem is happening again. Printhead issues galore with this model.
    Too bad because you can't beat the price of the kodak ink.

  • shedreams Mar 07, 2009

    You have to contact Kodak to be sent a new printhead to fix the problem. You click through the support on Kodak and then they automatically send out a new print head. To get the link to this on-line support chat with the live tech support and they can direct you where to go to find this solution. I dont remember the web link they directed me to but once there I answered a bunch of questions and got a new printhead in the mail pretty quick (no cost to me) and as of yet its been fixed.

  • Anonymous Mar 08, 2009

    I've already had the printhead replaced on my AiO 5100. I haven't used it for a couple of weeks, and the printhead is blocked AGAIN. Surfing around, it appears this is a serious fault of this printer model...

  • JDTec
    JDTec May 11, 2010

    Clean the printhead, then print a demo sheet.


    1. Verify that inkjet paper is loaded in the paper trays.
    2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
    3. From the Help menu, select Maintenance, then select Printhead Cleaning. The On/Off light flashes green during the cleaning procedure.
    4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.

    Is the Demo printout giving the same result?

    If so, you may need to replace the printhead. This is a very common problem with this model.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have problems printing red ink too. What can I do to resolve this and how can I purchase a new Printhead to see if this is the problem?

Posted on Mar 07, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kodak Master
  • 4,338 Answers

Great to hear you got it solved.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 07, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ihave the easy 5100 and it has brand new ink


Did you run the Clean Print Head feature? Did you align print heads and make sure everything is aligned? There are a few tests you can do to make sure everything is lined up correctly. If you need help, try here: http://www.kodak.com/global/en/service/products/ekn033539.jhtml?pq-path=9098

Jan 10, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Ink level will not reset when cartridge is replaced


Hi,
If you take the cartridge to walgreens, etc... they can clear the chip. There is none for home use

give them a call !

May 10, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

I have three Kodak printers; 2 - 5300's and 1 - 5100. All three are on the third set of print heads AND THEY ARE STARTING TO FAIL. Is it the print head or ink formulation? I suggest a class action law...


if the print head has been replaced thrice then it could be a ink cartridge problem coz there are number of look alike and refilled ink sold by retailers.......print head comes in contact with paper so make sure if the thickness of the paper is more then it might damage the print head..........always use kodak inkjet paper not any other Hp or anyother daily use paper..........if you are good with both the ink cartridge and paper then contact kodak tech support..........

Apr 26, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Both Ink Lights Keep Flashing


You might have a printhead problem. Call 1.800.421.6699 to get a new one.

Feb 26, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Printer Problem on Multiple Printers: As if low ink on both


The printhead has dried out and you need to contact kodak to get a replacement, they may do this under warranty. The same thing has happened twice now with my AIO 5500, I guess the problem is if you don't print very often, the ink dries out in the printhead itself, not the cartridges.

Feb 05, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Our Kodak 5100 printer will not stop a red light flashing on ink


How often do you use the printer? I have the same problems with a Kodak AIO 5500. Go to the "Help Center" section of the Kodak.com website. This will lead you through troubleshooting and if the printhead is bad they should send you a new one under warranty. This is what I did.

Feb 02, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Our kodak 5100 printer wont print red


just open home center and click on the question mark on the top right and click on maintenance in the right and click on clean print head.............if you still get the same issue then just take both the ink cartridges out and on their side there is a number and just reply me back with that number and i will let you know if its genuine ink cartridge or not.........coz there are lot of look alike and refilled ink cartridges in the market which you wont be able to make out............

Jan 03, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Kodak 5500 printer won't print red


I also have this same problem. What works to a degree is to take out print head and SOAK IN WARM WATER. This will take out most all the ink residue and debris. Then dry off and reinstlal immediately. This worked for me but a month later, NO BLACK!

Jun 10, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Flashing red check ink lights


printer had an error that couldnt be fixed so had to replace it.

Apr 06, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

Not finding what you are looking for?
Kodak EASYSHARE 5100 All-In-One Printer Logo

Related Topics:

1,830 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Printers & Copiers Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Michel Smith

Level 3 Expert

1218 Answers

Sajid Najmi
Sajid Najmi

Level 1 Expert

31 Answers

Are you a Kodak Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...