Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Zen There is a big black spot on my zen how can i fix it.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 96 Answers
Re: zen

Do you mean on your Zen's LCD Screen?.. It's a break in the LCD Screen.. It's fixed by replacing the LCD itself. Take it to the nearest Maintenance Shop or Zen Center to get a new LCD Screen

Posted on May 03, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have the same problem, wont charge, comp cant recognise

I tried to charge my Zen Vplus 8 Go, using a wall plug : it didn't charged and it came with Black screen !!! I didn't fixed my problem by using the reset button. So i finally succeed to fix it, by both : - pluging my Zen on my my computer - using the reset button. You should succeed also if you are using my method !!! Joel from Paris

Jun 09, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

The screen on my zen v has gone completely black. I need to know if i can fix it and if so how can i fix it?

Stick a pin in the reset button and it will reset and will work again. Really wierd as it happened to mine this morning.

Apr 13, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Freezing on the zen screen


This sounds like it might be a hard drive problem. Have you tried to put it into Recovery Mode so you can troubleshoot it? Put a paperclip in the Reset hole while holding the power button in the On position. Then release the paperclip and continue to hold the power button until it goes to the Recovery Mode screen. You should at this point try Format and Scan Disk/Cleanup, then Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.

Click here to view my step-by-step troubleshooting guide.
Click here to send in your device for free diagnostic testing.

Sep 06, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen screen has black areas

the only way out of this spot is to fabricate a fake receipt from an online retailer. It has been done successfully in the past to get Zen's fixed for free.

Jul 17, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My Zen is Really Broken!

Jun 29, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Black,but green lights for the pad..... LIT!

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 22, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen audiobook problem

I had the same problem. If you turn off the player without stopping the track, it will start up at the same spot. I found that if you pause first and then turn off your player, it will start up at the beginning of a track and then you have to forward and reverse to find your spot.

Feb 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen m : after reset no logo appears, black screen,

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
try this


If that doesn't fix it try the USB cable

Feb 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Problem with LCD of Canon SD750


Nov 15, 2007 | iRiver H10 MP3 Player

1 Answer

There is a single black line on my Zen V Plus screen

bad screen
if you want it fixed go here:

Sep 15, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides