Question about Brother IntelliFax-2820 Laser Fax

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Double print or a shadow print

Hello, I have an BROTHER INTELLIFAX 2820 and I get what looks like a shadow (double) print). I've changed the toner cartridge and I get the same problem. I've cleaned everything very well. I found that when I used a new drum (where the toner cartridge goes into) it works fine! My question is--- How can I fix the drum so that stops? Also, what can i use to clean it safely? thanks, Dave

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You have probably been using non genuine toner, some kinds of this toner is not the same quality as Brother toner and just chews you drum out before its due to be changed. Change the drum and use genuine toner.

Posted on May 20, 2007

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Unfortunately your drum unit is shot. The mechanism that cleans excess toner from the drum surface is worn out or has developed a problem. The materials needed to repair are generally not available. If this is happening then the surface of the drum is probably near the end of its usable life anyway. Save yourself a lot of grief and aggravation. Bite the bullet and buy a new drum unit. Office Depot, Staples, etc. usually offer them at about $105.

Posted on May 02, 2007

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Related Questions:

1 Answer

When I go to print or copy the machine makes a loud clicking noise and then says paper jam. Brother MFC - 8460 N


Hello,
The loud clicking noise is either the toner cartridge or the paper feed. If the jam occurs in the drum and toner cartridge then I recommend changing the toner.
If the paper is not being fed at all then you need to have the paper feed kit replaced.
Thanks,
Pat

May 11, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Change toner error brother 2820 mach has new brother toner ctg


with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Jan 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Prints completely black page when copying.


hello! are you usinga brother oen toner and drum cartrdige? that is the first thing to try, you are welcome to post back to me for additional help good luck brother tech

Jan 22, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Printing quality problem


HELLO! IF YOU ARE USING A GENERIC DRUM OR TONER, YOU WILL HAVE COPY QUALITY PROBLEMS

Jan 14, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax 2820 will not print. pages are blank


what do you mean printing stage?for the blank pages,it may only require cleaning.check the toner save setting,make sure it is off.clean the scanner glass of the machine,or you may just need to replace the drum

Nov 15, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

When I print using my Brother intellifax 2820 from the web


Try to print a report. If the problem persists the toner unit is not fitted correctly. Take out the complete unit of the drum and the toner and match them properly. GOOD LUCK.

Nov 12, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother 2820


The toner cartridge is in the drum unit. push the blue lever and the toner pops out, make sure you have a toner cartridge in the drum unit. Lawrence

Apr 23, 2008 | Brother IntelliFax-2820 Laser Fax

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