Question about Panasonic KX TGA270S Cordless Expansion Handset

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The phone ( sub-unit) links to the base on and off from time to time. How can I do ?

The phone screen shows: "no link to base, walk closer to base and try again." I did as it shows but it doesn't work from time to time. Any possible reasons cause that ? Please advise. Thank you very much !

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  • 1 more comment 
  • Anonymous Dec 23, 2008

    Can you change out the module and where do you purchase one?

  • totalbuz Dec 28, 2008

    No link to base

  • Anonymous Feb 27, 2009

    After using my phone for many years, it now says that it cannot connect to the base--even when I am standing next to the base.  What happened?



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The solution is to re-register the hand set , 4 easy steps, From the hand set 1-push function, 2- Initial setting 3-Registration 4- HSregistration press mute on base unit then OK on hand set.

Posted on Feb 05, 2010

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Sounds like the RF (radio frequency) module may be bad. If your battery is really old it could also be the problem, especially if the problem is more likely to happen after the phone has been off the charger stand for some time.

Posted on Jul 05, 2007

  • Ed Swierz
    Ed Swierz Jan 08, 2014

    What are options if RF module is bad?



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1 Answer

No Link to Base - - Walk closer to base and try again --

You should try resetting both the base and handset but removing their power supply/batteries and then reconnecting their power supply/batteries. You can also check and see if there is a registration option on the handset that will re-link it with the base. Could just be broken though!

Jan 08, 2014 | Panasonic KX-TG2740 Cordless Phone

2 Answers

Phone displays a message saying no link to base when it is closer to the base?


Following may be the cause for getting no link to the base.

1. The handset has lost communication with the base unit.Move closer to the base unit, and try again.

2. Confirm that the base unit’s AC adaptor is plugged in.

3. Raise the base unit antenna.

4The handset’s registration may have been cancelled .Re-register the handset.

To Register, follow the below steps.

Headset: Press MENU and then press ‘0’ ‘0’

Base unit: Press and hold HANDSET LOCATOR until the CHARGE indicator flashes.

(After the CHARGE indicator starts flashing, the rest of the procedure
must be completed within 1 minute.)

Handset: Press OK, and then wait until the handset beeps.

Your handset is registered to Base unit.

Thank You

Aug 18, 2010 | Panasonic KX-TG2620 Cordless Phone

1 Answer

Phone says no link to base phone stop working

Try unplugging the base unit and plugging it back in again. This is not guaranteed to help but has worked in the past.

Feb 28, 2010 | Panasonic Lands Phones

2 Answers

Can not rec a dial tone, phone states no link to base move closer

If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.

• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

Feb 23, 2010 | Panasonic KX-TG2357 Cordless Phone

2 Answers

I have the below-mentioned problem with my Panasonic Cordless model KX-TG3531BX No link to base. Move closer to base, try again. Please contact me on 9879590311 or email me at

place all handsets in the base unit for about 1 minute each. This links the handsets to the base. Sometimes the handsets lose their link to the base unit. If this doesn't work try to call Panasonic tech support for further information, the phones could be defective as well.

Aug 30, 2009 | Panasonic KX-TG5632 Phone

1 Answer

Our Panasonic system shows "No link to base walk closer" for any of the handsets even when 2 inches from the base. Seems the base has stopped communicating.

Often times when this happens try putting the phone back in the base unplug from the wall for about 30 seconds plug back in wait about a minute then try again. I have seen where you may need to also try unplugging the battery from the phone for a minute put it back in and place in the base. Its a communication problem with the phone to base connections and resetting the power often clears this up.
Hope this helps!

Aug 08, 2009 | Panasonic KX-TG2740 Cordless Phone

1 Answer

No link to base

It sounds like you may be getting interferance from somewhere. Try moving the base unit to another location. Avoid putting by other electronics. T.V.s, microwaves, and such can mess with the signals. Hope this helps Good Luck!

Jul 24, 2009 | Panasonic GigaRange KX-TG5432 Cordless...

2 Answers


i cant get my phone to work. it says no link to base move closer to base,try again.

Sep 18, 2008 | Panasonic KX-TG5632 Phone

2 Answers

NOT SUB on head set

I had the same problem to fix it you press the menu button then scrool up untill you see REGISTER.

Press OK the display shows "BS 1 2 3 4" Enter the number of the base unit you wish to register the handset to.

The display shows "PIN code" (original code 0000) press OK the display shows "Search X (where 'X' is the number of the base you are registering to)

Press and hold the "page button" on the Base unit untill it beeps twice then after a few seconds the phone should work again.

Mar 14, 2008 | Cable_and_wireless CWD4901 Cordless...

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