Question about Samsung ML-3561ND Laser Printer

1 Answer

Samsung 3561ND fails to print double sided.

Printer works fine single sided, it used to work fine on double sided. However, when I try to print double sided the printer always errors with paper jam 1, even though the paper hasn't jammed. After printing the first side of the paper, the paper appears in the output tray, and is then taken back in and fed back into the printer. The paper then feeds back out leaving about an inch in the printer but with no back page printing having been carried out. I have tried a few sheets of really expensive paper, and tried reducing the amount of paper in the tray but the problem remains. I have looked for any obstructions or paper already in the printer by following all tha various paper jam scenarios, but can find nothing. My last job was as a technical support engineer for a PCEPOS manufacturer, and I have checked that all my PC's printer configfuration is set for double sided. If I print the printer configuration, under the installed options it says:- DUPLEX UNIT : Installed. Any help from anyone would be greatly appreciated.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 40 Answers

Do you use the duplexer a lot? It sounds as if the rollers inside need to be cleaned. I don't recommend doing this yourself as it involves lifting the printer off of the duplexer, and I don't want to be responsible if you accidentally drop the printer or you or someone gets hurt. But that's how to get to it; the offending rollers should be visible, and may be cleaned with a clean rag moistened with a multi-purpose cleaner. Alcohol is what's recommended, but I shy away from it as it's known to dry the rubber, and all you want to do it clean the built-up dirt and paper duct off of it. Let me know how it works, if you do it! If you opt not to, call a qualified printer technician.

Posted on May 29, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Samsung ML2855ND laser is not printing dual page after ink cartridge has been changed


Dear
The toner cart. replaced has to be checked. If its alright, try to adujust darkness and resolution of the print on printer setting. This may helpful.
Thanks.

Aug 02, 2014 | Samsung ML-2851ND Laser Printer

1 Answer

Two side copy ka tareeqa tell me


DOUBLE SIDED PRINTING USING A SINGLE SIDED PRINTER

If your printer does not have a duplex unit then the printer cannot print double sided pages automatically.
You can print double sided pages but you have to do it one page at a time.
First print Page 1 then place the page back into the paper tray, but turn the page upside down and the print Page 2.
Then print page 3 on one side then page 4 on the other side and repeat for the rest of the document.
I suggest you try a test page first, to get the printing the right way up on both sides of the page so it reads correctly.

May 02, 2013 | Office Equipment & Supplies

1 Answer

Can't reset double sided printing to single side only as default


Exact same problem... took a couple of hours of fiddling but seems that to get it to stick you have to change the printer settings in windows rather than when you are actually printing a document. eg Control Panel > Printers > right click printer > Properties > (General tab) Printing Preferences > then for Double-Sided Printing select 'none' and press OK. Job done.

Oct 08, 2012 | Samsung SCX-3400 All-in-one Laser printer...

1 Answer

Double sided printing


DOUBLE SIDED PRINTING USING A SINGLE SIDED PRINTER
If your printer does not have a duplex unit then the printercannot print double sided pages automatically.
You can print double sided pages but you have to do it one page at a time.
First print Page 1 then place the page back into the paper tray, but turn thepage upside down and the print Page 2.
Then print page 3 on one side then page 4 on the other side and repeat for therest of the document.
I suggest you try a test page first, to get the printing the right way up onboth sides of the page so it reads correctly.

Jul 14, 2012 | HP Photosmart Plus All In One Printer b210

1 Answer

How to duplex print with 895cxi


This model printer does not have a duplex unit and cannot print double sided documents automatically.
DOUBLE SIDED PRINTING USING A SINGLE SIDED PRINTER
If your printer does not have a duplex unit then the printercannot print double sided pages automatically.
You can print double sided pages but you have to do it one page at a time.
First print Page 1 then place the page back into the paper tray, but turn thepage upside down and the print Page 2.
Then print page 3 on one side then page 4 on the other side and repeat for therest of the document.
I suggest you try a test page first, to get the printing the right way up onboth sides of the page so it reads correctly.

Jul 08, 2012 | HP DeskJet 895cxi InkJet Printer

1 Answer

HP D7260 will not print two sided


This model printer does not have a duplex unit and therefore cannot print double sided printing automatically.
DOUBLE SIDED PRINTING USING A SINGLE SIDED PRINTER
If your printer does not have a duplex unit then the printercannot print double sided pages automatically.
You can print double sided pages but you have to do it one page at a time.
First print Page 1 then place the page back into the paper tray, but turn thepage upside down and the print Page 2.
Then print page 3 on one side then page 4 on the other side and repeat for therest of the document.
I suggest you try a test page first, to get the printing the right way up onboth sides of the page so it reads correctly.

Jun 13, 2012 | HP Photosmart D7260 Printer

1 Answer

My Samsung ML-3561ND is double-printing, usually below the actual print, but sometimes to the right. No apparent reason, as only about 5,000 pages have been printed. Samsung is no help & want me to...


This could be the issue with the optics inside the printer. It is recommended that you send it back for repair/ replacement as fixing the optics and their correct alignment is sometime very tricky even for professionals.

Good Luck!
CreativeTECH

Dec 22, 2010 | Samsung ML-3561N Laser Printer

2 Answers

HP Color Laserjet 5550 not printing duplex


Hi, Check that the printer driver has duplex (double sided) turned on.

That's if u hav not already solved it :-)

Jun 17, 2008 | HP LaserJet 5550 Printer

1 Answer

I am trying to print double-sided copy on card stock


HI there sounds like there is a blockage in the duplex area that is not holding any sensors down. Check the duplex area for torn paper, failing this it maybe a sensor problem which will then need a engineer.

Hope this helps
Thanks J

Jan 30, 2008 | Brother HL 5250DN Laser Printer

Not finding what you are looking for?
Samsung ML-3561ND Laser Printer Logo

242 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Victorman
Victorman

Level 3 Expert

840 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...