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Xbox live (360) ip address failure - Westell Wirespeed ProLine 6100 Router (C9961001100)

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  • rllndeep Jan 11, 2009

    I am having an issue with the IP address when setting up the Xbox Live

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Try switching of your router for a while, this should reset your IP address, if this doesn't help please provide more details.

Posted on Jan 10, 2009

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1 Answer

I can not connect to xbox live


99% of connection failure comes from the modem and router because it don't provide an IP address. Pull the power cable from the back of the modem and router for 30 seconds and then plug it back in and power up your XBOX 360 to get it working again.

Jan 19, 2011 | Microsoft Xbox 360 Console

1 Answer

How do i connect to live?



1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live".


applysettings.jpg3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Edit Settings" then "Additional Settings" tab then select "Advanced settings" & put the Physical Address of your PC without the dashes on the "Alternate MAC Address" part and select "Done", when it asks you to Apply Settings choose "Test Xbox Live".

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live". editbasic.jpg3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you'll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Default" when it asks you to Apply Settings choose "Test Xbox Live".
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
automanual.jpg
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose "Test Xbox Live".
If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.


Read more: http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html#ixzz14pRocyB3

Nov 09, 2010 | Microsoft Premium System for Xbox 360

1 Answer

I have a router with multipul outlets with 2 computers and xboxs 360 live ..can i have 2 xbox 360 live signed up to work at the same time..?


Yes you can run two Xboxes on LIVE at the same time, provided you have a separate LIVE account for each console, and different IP addresses for each Xbox. Assign static IP addresses for your xboxes from within the router's setup page.

I hope that helps.


Dec 30, 2009 | Microsoft Premium System for Xbox 360

1 Answer

Can't connect with network


if u dont hav e a router that is ur problem. to get ur xbox 360 to connect to vista media center you cannot connect an ethernet cord directly to ur 360, u must have ur computer hooked to a router with one ethernet cord and a whole different ethernet cord connecting to the same router the computers hooked up to. after you do that go to ur vista media center, turn active sharing on, make sure your router is connected to the internet. then go to ur xbox 360 and follow the on screen instruction from the the connect to media center screen.
if your wanting to connect to xbox live and stuff like that, and u enter ur ip address and security information and it tells u that the ip adress u entered is already in use by another device, and that ur xbox 360 needs to be assigned one, do this: simply go to were u put in ur ip address and set it to get the address automaticly (or in other words choose automatic). then go to test connection (ur router should automaticly assign ur xbox 360 an ip address) and ur router should connect to the internet. if it connects to the internet but not xbox live then u have not yet sign up for an xbox live account.

by the way when u make an xbox live account please send me a friend request. my xboxc live account name is: ghdude22

glad i could help!!! :3

Feb 06, 2009 | Microsoft Xbox 360 Controller

1 Answer

My xbox live doesnt work


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me man 

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

Xbox live


You need to plug your 360 into a router to get an IP address.

Dec 03, 2008 | Microsoft Xbox 360 Console

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 live on wireless router


In theory you should be able to "share" your internet connection. I use a Linksys WRT54GS wireless router and I have a Linksys Game adapter on my son's 360. He has not complained about lag or slow server times unless other intensive bandwidth is being used.

Nov 09, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 LIVE


try u turning of the power in the router and the Xbox check if the ip address is automatic in the Xbox tried resetting the xbox to factory settings  if did not work out try resetting the router and the xbox and reconfuguring check if the xbox is getting detected in ur router 
if still did not help u out keep me posted asap with error i ll fixya

Nov 01, 2008 | Microsoft Xbox 360 Console

1 Answer

IP address


Try this fix:
http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html

Apr 13, 2008 | Microsoft Xbox 360 Console

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