Question about Kyocera FS-3900DN Laser Printer

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My Kyocera fs-3900dn has the message: call service 0150:0040557. What does it mean?

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0150 - Engine PWB EEPROM error. Detecting engine PWB EEPROM communication error.

Solutions:
1. Switch the printer OFF; unplug the power cable; wait 20 seconds; plug in the power cable; switch the power ON, If the error comes back follow the next solutions:
2. Update / Burn the latest firmware version. You may need to call a Kyocera Service Provider because you need a CF card (compact flash memory card) and the FIRMWARE.
3. Replace the Engine PWB (a board) - again you have to call a Kyocera Service Provider.

Posted on Jan 10, 2009

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