Go to settings-bluetooth-on. Then go back-search device-then wait for it to come on. If you know your bluetooth name look for it. Or you could press and hold the button on your bluetooth while you have your phone searching for the device, it should come up on your phone.
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I'm sorry to tell you this, but the fact is that, most Samsung phones are having blue-tooth problems. Some times it might work and other times it might not work. Blue-tooth on most Samsung phones don't work at all and yet they claim to have blue-tooth.
I am saying this out of experience and you can ask other Samsung users confirm this.
I have come across a lot of Samsung phones with this problem, but the fault is from the maker (Samsung) of the phone.
So, you can adapt to the phone like that, or go for another product like Nokia that has an efficient blue-tooth,
hello,put on the bluetooth settings on your phone and also that of the bluetooth headset,after that is done,you then go to your bluetooth settings on your phone to pair both the bluetooth headset and the phone together,when that is done you will be asked to enter a code which is 0000. after that is done your phone will work as perfect as supposed.
find somebody else with blue tooth on their phone or get a device that is blue tooth ie hands free kit then on your phone select search for bluetooth devices if it finds any then select the item you want ie a friends phone or blue tooth if it says it is active then your blue tooth is working but to use the item with bluetooth you have to select the item it should come up as a list of items select the one you want then this should pick it up and this should solve your problem if not post back and i will try again hope this is some help.........................