Question about Panasonic Panafax UF-885 Plain Paper Laser Fax

2 Answers

UF-885 Panafax We had a low toner last week. We replaced the toner and got the error message AU Opt 3. We pulled the new cartridge out and were able to make outgoing faxes. Today the fax reads "phone off hook". There is a dial tone for the phone and it is working. We still have no print out of faxes, and now we can't send a fax either.

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  • Machteld Jan 08, 2009

    From one day to the next (no one touched the machine in the meantime) it suddenly reads "Phone off hook and it won't send or receive anything!

    Help!

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The instructions above will get you back up an running again but its not a solution to the problem.

You should have a Panasonic tech come out and confirm these 2 items:

The 885 had a unique problem where they came from the factory with missing noise filters on 3 of the power harness of the FCB board. Confirm that the machine has been updated with the noise filters. Otherwise any static discharge or high voltage spike from a damage toner cartridge could cause it to lockup again.

Also confirm that the unit has the most current firmware version
UF-885BLV39501

Posted on Mar 22, 2009

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Unplug the power cord in the rear of the machine

Open the document feeder by pulling it straight up

hold down the pointed switch by the scanner glass while plugging the machine back in until you hear a beep

close the document feeder

scroll down to SHIPMENT SET

press SET or START

press 2

wait for the machine to reboot.

Posted on Jan 18, 2009

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