Question about HP Officejet 4215v All-in-One Printer

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Error message Right cartridge is incorrect

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  • 8,637 Answers

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 29, 2009

6 Suggested Answers

sandrew
  • 2961 Answers

SOURCE: printer error message

To eliminate a software problem, disconnect printer from pc and completely uninstall the printer driver and restart pc. Insert our printer driver cd and install the drivers, but do not connect printer until advised. When advised connect printer and ensure windows recognises it in the little pop up window in tool bar and says 'Your hardware is installed and ready to use' If the same message appears then the printer is faulty.

Posted on Dec 30, 2006

SOURCE: Right cartridge incorrect" and "Left cartridge incorrect

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Posted on Jul 06, 2008

  • 1 Answer

SOURCE: incorrect right cartridge

Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Posted on Sep 05, 2008

MUKHTAR
  • 2017 Answers

SOURCE: error - cartridge incorrect

Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Posted on Mar 16, 2010

  • 3741 Answers

SOURCE: Hi, I'm getting an error mesage that says right

turn the printer on.then remove both the cartridges out.on the cartridges you will see the brown color dotted circuit.clean that circuit with a dry tissue paper.on the lower base of the cartridge you will see the nozzle of the cartridge from where the ink comes out from the cartridge from printing.clean that area also with tissue paper.dont apply too much force on the circuit , the circuit of the cartridge is very delicate so take take care you don't make rashes on the cartridge or nozzle while cleaning the cartridges.clean the circuit of both the cartridges one-by-one. then in the printer where you insert the cartridges,there also you will see the same brown color dotted circuit .clean that circuit also with the dry tissue.take care you don't damage the printer circuit.then after the cleaning is finished,properly insert the cartridges in the printer to their respective positions.then check out the printer display.is it showing the same message or the message is gone.if its showing the same message ,then turn the printer off then ON then check out again if its still the same problem message on display then its confirmed that the right side cartridge in the printer is got faulty.the brown dotted circuit is getting short in the cartridge so the printer is not detecting the cartridge and this error comes on.in this case the cartridge needs to be replaced.this is very common problem and occurs many a times.replacing the cartridge solves the problem if cleaning the circuit does not helps. this will help.please do rate the solution.keep updated for any further assistance if more help required.,thanks.

Posted on Apr 29, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Right cartridge incorrect


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Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

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