Question about Ricoh Aficio SP C410DN Laser Printer

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Printing from the wrong tray on the Ricoh C410 DN

When printing a multiple page letter, the first page should be tray 1 and the rest are set for bypass, but they all come out from tray one no matter which setting I use.

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These settings need to be done with the RPCS printer driver, go to properties and then custom settings from there you can tell the printer where to print from.
http://www.websitetoolbox.com/mb/copierquestions

Posted on Jan 29, 2009

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Problem 1 :
As far as the machine printing 2 pages per job. To fix this it's usually the default number of copies the printer is set to. To change/ confirm the setting is set to one:
Press the menu button
Arrow down to -> Printing, Press the green check to enter the menu
Arrow down to -> Copies Press the green check to enter the menu
Change or confirm the value = 1, (Based on your question this might be set to 2) Press the green save the value.
* If your number of copies is set to 1 and the machine is still printing 2 copies, then the problem relays in your print driver.

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1st - Press the menu button
Arrow down to Paper Handling, Press the green check to enter the menu
Now you will see options like Tray 1 size - Tray 1 type. Here their will be a option for each tray installed on your machine. You will go into each tray option and confirm the paper size and type.
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Tray 1 Size = Envelope #10 (This is the manual feed tray)
Tray 1 Type = Envelope
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To perform arrow down to tray X size press the green check to access the menu, arrow up or down to select your paper size. Once the paper size is selected press the green check to save it. repeat for each tray.

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Pull out your tray and remove the paper, towards back of the tray you will see a guide (Tab) in the middle of the tray which allows you to expand the tray to accept various paper sizes, Please confirm the guide is set to the correct type. If your using letter, make sure the guide is set to letter (LTR) you can see these codes by looking at the base of the guide, their is a little arrow pointer.

Hope this helps

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if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?

Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.

If they are set to tray 1 then it will default to tray 1

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It may be something to do with the paper size settings on printer driver, document print settings or page setup. If for example the computer thinks the paper size is Letter, and the paper in Tray 1/2/3 is A4, it won't print.

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Check your printer settings.

Sometimes if your printer or the program you are printing from has the paper source set to "Letter" it waits for you to press the continue key on the printer which allows you to insert headed note paper before printing.

If it is set to letter, change it to A4 and this should solve your problem

You may need to change this in both the printer settings and/or each program from which you are printing

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you need to go into the print menu on the printer and change the paper tray size back to letter, when you have it right there will be an asterik next to letter confirming that it was programmed

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A couple things I would check that can cause this, all related to PC to Printer communication.
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  2. Configuration Issue: Printing via IP and having designated in the device setup more trays then actually exist. For example, checking that you have a feeder when you have only the default tray.
  3. Resource Conflict: Printing via IP when another device is using the same IP.
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Another thing that can happen to cause a jam when you are printing on there is to make sure that the paper size if correct and matches the trays you are printing to. That condition will happen if the printer tries to print a legal size page and you only have letter paper installed in the trays.

Check your settings in the printer control panel to make sure that the trays match and are correct.

Make sure that the green paper setting knobs match the correct tray size as well.

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