Question about HP Pavilion dv2700t Notebook

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Dvd drive wont work

Dvd rw drive just stopped working.the computer is only 6 months old.when you try to access it is not recognising the drive. I put the disc in to be played and nothing happens it used to just open the program but now it does nothing

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You probably need a new drive. if the computer is only six months old it should still be under warranty. Just call the manufacturer and tell them you have a faulty dvd rom and see if you have to send the computer back or if they can just send you a new drive.

Posted on Dec 30, 2008

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Dvd RW Burner stopped working after only having it for a year


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error code 19 stands for registry is corrupt follow these steps:
Step 1: Start Registry Editor
Start Registry Editor.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6. 
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry." 
On the Edit menu, click Delete.
Click Yes when you receive the following message: 
Are you sure you want to delete this value?
The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only. 

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message: 
Are you sure you want to delete this value?
The LowerFilters registry entry is removed.
Exit Registry Editor.

Also uninstall cd/dvd drives from device manager and reboot the system.

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1 Answer

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The most likely cause is a faulty DVD drive. Replacing the DVD drive is fairly simple.

You can buy a new one online for around $25 including shipping. If you need help finding a drive or installing a drive, I can help with that. Just let me know.

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did you try a dvd cleaner some times the laser inside gets dirty and then it will not work if this does not work try a different dvd player in it a little serect is to try a different one always if still does not work might have to redownload the drivers for your computer on your computers website ..

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Is this drive new, or new to you and has it worked before on your system with DVD's. Has your System been reloaded lately or been recovered from a System Crash? What Operating system is on your computer? Are the DVD's Blank, Movies or Software???
The drive is in your computer? What Brand? any Idea?
How long since you put a cleaning disc through the Drive?
Answer these Questions and maybe we can help... C

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Try to find the correct driver from Toshiba for the driver, your current one wont work for the dvd.

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If it's only 8 months old, then you have atleast 4 months left on your warranty. The problem will either be the ide controller channel or the dvd drive and firmware has faulted, the same fault probably happens when you have put a dvd in and it wont read or eject. Return to the place of purchase, where the drive should be replaced or the notebook exchanged.

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