Question about Philips SPC700NC Webcam

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Philips Webcam I installed this webcam today, had no problems, then made a test video only to find that the audio and video are not in sync. Can you help me? Thanks. Naomi

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  • Naomi Clackum May 02, 2007

    Hi,
    OK, I disconnected the cam, then I shut down, restarted and connected it back to a different port. I notice time between video and audio is now much less, but still not on the mark. Have you got any more ideas? Do you think I should just take this back and get another brand? What do you suggest?

    Thanks so much.

    Naomi

  • Naomi Clackum May 03, 2007

    Hi,
    OK, nothing worked, so the best solution was to just take it back to Wal-Mart. I exchanged it for a Logitech QuickCam IM and it works great!

    Thank you so much for your help.

    Naomi

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  • Master
  • 2,961 Answers

If you tried the video test in the software you were supplied with the camera, try doing the same thing in windows movie maker2, this way if the same thing happens you know there is a problem with the cam driver streaming the audio and video not the software for recording. If it is still out of sync; as i have had on many occasions with my logitech, sometimes restarting the camera helps, because normally the camera programme starts up as soon as you boot up the pc ready for your cam to be connected. To do this there is normally an icon on right side of taskbar, right click on it and select close, and disconnect cam. Reconnect cam and the software should restart. You can also try using a different usb port as that sometiimes cures the delay.

Posted on May 02, 2007

  • andrew pester
    andrew pester May 02, 2007

    If it's not working how it should be still check the cam web site for newer drivers, if none then return it as it may be conflicting with one of the sound or graphical drivers.

    Check the site for your problems, then in the left column are links to the driver.
    http://www.p4c.philips.com/cgi-bin/dcbin...

  • andrew pester
    andrew pester May 03, 2007

    Well done Buddysmom!, glad your sorted

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1 Answer

Image and sound not in sync on Philips SPC230NC


It is probably the service or the software you are using that is causing this, not your webcam. To be sure try the free webcam test tool and make a short recording. If it is in sync then nothing is wrong with your webcam.

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How to Test Your Webcam Frames Per Second Performance


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Open any browser (Firefox, Chrome, IE, Safari, etc.) and go to http://mailVU.com. You will be prompted to allow access to your webcam. Select Allow.

You can now see yourself on the left side under LiveCamera. If you don't see yourself click on the drop down list ofcameras and select the one that works for you. On the Mac it istypically called USB Webcam.

Click the red Record buttonabove your image to start the recording session. After you click it thebutton will change to Stop and a notification will appear thatrecording is in process. When done click the red Stop button. To view your message simply click the green Play buttonabove your image. Your recording will now play in the right side windowwhile you still see yourself live in the left side Live Camera window.

Look under the Playback window and you will see your webcam fps performance!You can try this test as often as you like, from multiple locations,and with multiple webcams. Try it with different lighting and differentInternet connections (wired/wireless) to determine the best for yoursituation.

By using mailVU.com anyone can quickly and easily test their webcam fps performance. And asan added bonus it also tests your webcam video and audio quality. Ifyou like, you can also record and send free video mail right from thesite. Try it today for free!

on Jun 22, 2010 | Computers & Internet

1 Answer

Installed Philips SPC630NC web cam will not display picture on Msn Messnger live just a green screen, all drivers have been checked and software but just a green pictur, it wont work on any other cam site...


Set your mic as default
Vista
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Set your webcam mic (if it has one as default)
Vista -

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'



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2 Answers

Webcam is not displaying video


Check your webcam here by clicking allow in top window and see if webcam broadcasts in left hand panel
http://www.testmycam.com/
If working - proceed to Skype set up
If its not working -
Uninstall webcam software
Disconnect webcam
Restart computer
Download software from here
http://support.creative.com/Products/Products.aspx?catid=218
Test again as above
When working proceed

Start Skype.
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone. (If it has a built-in mic)
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the Skype Web site:
http://support.skype.com (http://support.skype.com)

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1 Answer

Philips webcam failure to broadcast at YMessenger


Normal 0 See section B. Yahoo in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud



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2 Answers

Using SKYPE can't see me!


Try this your cam needs to be setup with skype have they set there cam up with skype also
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.

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1 Answer

Philips webcam SPC535NC


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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1 Answer

Webcam unable to start


Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD software program. When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 20, 2009 | Philips J44414

1 Answer

Iam having problem with my Philips WebCam, SIC4750/27.


Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

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3 Answers

Philips pc camera SIC4750/27


I have the current software for that perticular webcam email me at xdeadandsoulessx@aol.com and ill give u a copy!

Sep 29, 2007 | Philips J44414

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