Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

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Dropped my Canon A75 and lens would not close

I dropped my first digital camera a Canon A75 on my toe. I love this camera it is a great little camera. After I dropped my wonderful camera the lens would not close all the way. I tried to take it apart but was not able to get all the way to the lens. I have been shocked a couple of times but I know that if someone could tell how to get it apart I could if you will have mercy then I have purchased a new A630 that is also great but I miss my first love so if you can help ...Thank you!. I love this camera.

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  • darlene_wood Dec 30, 2008




    Hi, Well I tried everything on the link except the one that you do drunk...not ready for that extreme yet. When I dropped the camera it hit my big toe and as you can see from the photo the lens opening is crooked. Please help again. Thanks!

  • darlene_wood Jan 01, 2009

    You are awesome!!! The camera is working now. I didn't think there was any hope for that camera. Earle today I discovered that if you partly zoomed the camera, the pictures would come out great. My son-in-law is in the Army and he and my daughter have a new baby. They insisted of paying for everything they needed for their baby but they don't have a decent camera. My daughter was so desperate for a camera that she asked for my broken one. I could not believe it when it clicked into place. My daughter is so happy! Now (heaven forbid) now if my son-in-law is deployed he will have decent pictures of his son anyway. Again, Thank You!

  • darlene_wood Jan 01, 2009

    You are awesome!!! The camera is working GREAT now. I didn't think there was any hope for that camera. Today I discovered that if you partly zoom the camera it will focus the pictures. I had already replaced the camera with a Canon A630. So when my daughter saw the camera and how well it took pictures, even though it was broken, she wanted it. She is really excited now that it's fixed because she and her husband have a new baby. He is in the Army and they wanted to buy everything for the baby themselves but they didn't allow enough money for a camera. Matt is endanger of being deployed again, so, if he does have to leave his family he will at least have decent pictures. Again Thank You!!!

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  • 4,738 Answers

As you've dropped the camera, it's likely that the guide pins became dislodged. Believe it or not, this can be repaired without opening the camera. The following blog post outlines some repair options for a lens error like you're experiencing. They won't work for all cases, but they're worth a try. For your case, follow the listed steps in sequence, but give repeated tries to Fixes 4 and 7:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Dec 30, 2008

  • CameraR
    CameraR Dec 31, 2008

    Whatever you do, do not push the lens in. Try Fix # 7. Twist the lens to the left to straighten it until you hear a click (the pins reseating in the guide slots). Immediately stop and then try the camera.

  • CameraR
    CameraR Dec 31, 2008

    By left I mean counter-clockwise.

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