Question about NorStar M7310 Corded Phone

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Incomming call cannot be picked up by secretary

When someone calls the assistants phone or receptionist phone cannot pick up the call. It doesn't ring at their phone. it goes strait to the persons phone and the call goes into voice mail.

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Is "Do Not Disturb" on?

Posted on Jan 02, 2009

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Hi: I have a Panasonic KX-T7420 phone. When one of the incoming lines is ringing and I pick up the handset, it picks up the intercom and not the incoming line. Is there a way to get the thing to answer...


There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.

The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.

Ringing is set in system programming.

Carl

Aug 04, 2010 | Panasonic KX-T7420 Corded Phone

2 Answers

How do I set phone to ring at my extention?


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Dec 01, 2009 | AT&T Lucent MLS-12D Phone

1 Answer

Change Auto Attendant message to Rollover Calls to Ext. 10 and 15


**use with care ** if it is a "Partner System" here you go. if unsure do not do this. it is simple but one wrong keypress will cause ... mmm problems. so just hang up if unsure. dial intercom 777 , then * to get main greeting, if ok then * again then enter extesion should be prompted. press 0 # then password , default is 12345678 #. if it is good dial 9 (administration) then 3 (auto attendant) then 1 , 1, 6, * , # then 1 to record and follow prompts.

Oct 10, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Auto attendant does not pick


What kind of phone system? If Partner, it sounds alot like you lost all your programming, so the phone system isnt programmed to know where the voicemail is. So hwen a call comes in, the ports where the voicemail is, ring, so they pick up, but dont know what they are to do with the call, so they shove it to the receptionist.

#505 needs to be programmed, then #206, that will get you to at least asnwer incoming calls.

Need to know more, like WHAT KIND OF SYSTEM.

May 27, 2009 | Avaya AT&T Partner Phone

1 Answer

Be able to pick up incoming calls from all front office phone sta


Get a copy of the manual here

http://www.cactcom.com/Manuals/Vodavi/Vodavi%20DHS/Vodavi%20Starplus%20DHS%20Installation%20And%20Maint%201995.PDF

Looks like you can group the stations together and then any one of them can answer incoming calls. See page 45 or so.

Jan 22, 2009 | Vodavi Starplus SP7314-08 Corded Phone

1 Answer

I want to pick up incoming calls from another extension


Yours may be different if your TA-308 is not a U.S. version, but the family is generally 40 picks up all calls in your group and 4+the ringing extension will pick it up. Just in case they have call pickup deny set (721) you'd have to cancel it with 720.

Carl


Nov 18, 2008 | Panasonic KX-TA308 Phone

1 Answer

Cant retrieve incoming calls from someone elses extension


Of course you picked the feature with conditions :-)

From the intercom 40 picks up any incoming call. 4* picks up trunk calls, and 41 plus ext number picks up a specific ringing phone.

The condition is that an extension can block call pickup by dialing 7201.. 7200 clears it.

Carl

Nov 14, 2008 | Panasonic Lands Phones

1 Answer

Inter-tel ECX 1000


You definitely can do this with a ECX feature set if you program the lines on the keys. You've got to program "Button Hopping" off in the system this automatically puts the first call on system hold when you press the line key for the second incoming call.
I don't think there's a limit to how many you can have on hold.

Oct 23, 2008 | Inter-Tel Encore Phone

1 Answer

Answering machine wont pick up it just cuts off incoming call leaving line busy


just set the amount of rings higher on the back of the phone and make sure all you old messages are deleted and also make sure its not set to do not disturb

Mar 28, 2008 | Uniden Cordless Phone

1 Answer

Programming a phone to pick up calls


I need more information. When calls come in, does the triangles appear on the phones you want to pick up? Do you have all the lines on the phones? Is sounds like you want only the "ringing sound" to happen on your phone, but have it appear on the others. Is this correct??

Dec 14, 2006 | NorStar M7310 Corded Phone

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