Question about Haier HL42E LCD TV
I have a Haier HL42E 42" LCD TV. It just stopped working on me one day. I can tell that it turns on and the screen stays black. Nothing else works. What could it be?
Mine did the same thing, I called Haier and reprted the problem. there is some kind of kit to remedy the problem where 3 boards are replaced. The repair performed by Sears service center was in home and cost me nothing for parts or a sevice call. Sadly now the monitor is working agin but with some interference of some kind. I called Sears service and they are coming back.
Posted on Dec 02, 2006
SOURCE: haier 42ep24s 42 in
You need the upgrade kit - make Sears come out and order it for you - they know all about it, claim that the monitor should have been recalled. Mine was out of warranty, however I convinced them to fix the TV.
Posted on Jul 08, 2007
I too bought a Haier Plasma 42EP24S ,it stopped working after 7 months -I moved and did not touch it for the next five months
while searching for another tv to replace it- I came apon this site .
the tv was out of warrenty by both sears and haeir
well after reading these posts I called haier america and complained they in turn extended my warrenty and a sears rep came on 5 differant times and replaced all the boards inside tv with no luck - so after putting in over $1400.00 in parts an repair into a $1200.00 tv they wanted to start replacing boards again
I refused and kept complaining to several differant reps at sears
[they told me it was haeirs responsabilty not thiers] I don't know haw many times I explained to them that sears sold me the tv not haeir so stand behind what you sell -well after alot of calls and persistance sears replaced my tv free of charge with credt for a new tv for exactly what I paid
SO DONT BUY ANY PARTS OR PAY FOR ANY SERVICE IF YOU BOUGHT THIS TV AND ARE HAVING PLOBLEMS
be persistant untill its either fixed or replaced
Posted on Dec 20, 2007
SOURCE: Haier Plasma Tv
If this is the 42EP24S TV the repair is quite easy - remove the back cover and replace 3 boards and an EEPROM, replace the cover and then program the set via the remote control.
If you can get the repair kit (TV-3940-01) from SEARS, get it.
You can get a kit (6871VSNB03E) from Rich-Tech for $198 plus shipping. It does not have the EEPROM though.
Posted on Nov 16, 2008
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