Question about SanDisk Sansa e250 MP3 Player

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Songs won't load

My MP3 doesn't play any songs. It just gives me a message that I need to renew my subscription tracks. I got the songs off Best Buy music store for free for 3 months. I can't play any of the songs. Help me!

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Re: Songs won't load - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Renew your sub, dude

Posted on May 26, 2008

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Songs folder appears empty but when device connected to pc all songs visible

The subscription/license on the songs could have lapsed, or you downloaded tracks that have play rights (will play on your computer) but not transfer rights (transfer rights allow you to play a particular song on an mp3 player). Songs that are in true mp3 format will not give you such problems.

As the question was stated, that is the best answer I can give you for now.

Mar 22, 2009 | SanDisk Sansa e250 MP3 Player

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NOt playing songs says(synchronize to continue your music subscri

If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

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Scandisk Sansa Fuse giving a message to synchronize

Audio files from music subscriptino services come in several formats - Mp3, WMA, AAC, and sometimes WAV. The Rhapsody trial is for a subscription level that gives you the songs in WMA format. They have a license system on them called DRM protection. That is the problem with services that give you WMA files - once your subscription has expired, you cannot use the songs anymore, no matter how much you paid for them.

Your solution is to subscribe to Rhapsody's Mp3 Only service - it is more expensive, but you can continue to use the songs after your subscription has expired. Rhapsody offers several subscriptions - the only one that will solve your problem is the Mp3 Only service. Cheaper alternatives are more risky (virus-prone), but they include Limewire, Frostwire, and Morpheus - beware: all 3 of these services offer songs in multiple file formats - make sure that the songs you download are in mp3 format. Some ISP's will cut off your internet service if you use Limewire.

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Mar 03, 2009 | SanDisk Sansa e250 MP3 Player

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Mp3 player won't play

That is the problem with services that give you DRM-protected WMA's - as soon as the subscription lapses, the song cannot be played on your mp3 player anymore. The only way around the problem is to either: a) renew your subscription, or b) get a music service that gives you DRM-free songs, preferably a service that gives you the songs in mp3 format.

-Tha Mp3 Doctor

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My songs won't synchronize

That's true - that's the problem with music sub svcs that give you wma's - after the sub expires, your songs are not playable until you renew the service. If you don't care about the legality, you can get a drm stripper. Otherwise, just go with mp3 format songs from here on out.

Sep 08, 2008 | Philips GOGEAR SA6045 MP3 Player

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E250 message "synchronize to continue your music subscription"

The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

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Mp3 will not play songs or radio

You have to keep your music service subscription up to date, or it will give you that message as soon as the subscription expires. I convert all of my songs to mp3 format, so I never get that message.

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You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

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That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Playing synchronized songs

Renew your Rhapsody subscription and resync

Apr 29, 2007 | SanDisk Sansa e260 MP3 Player

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