Turn the printer off and on to see if it can automatically clear some
or all of the jam. Many printers provide an error-code listing on the
front panel display for the area where the jam occurred. If your
printer shows an error code, be sure and check the printer manual to
see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from
tearing. If several pieces are jammed together, try pulling out the
middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
If you still face the problem let me know..