Question about SanDisk Sansa View 8GB MP3 Player - Black

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Sandisk is not detected in Vista operating system notebook

I have a Sandisk Sansa View MP3 player Sansa View (by SanDisk) b10803APMF-8g which is not detected by Vista, it is saying that that "installing driver software" and then says "installed successfully" but it won't be listed in device manager or works in Vista notebook.

Please do the needful B10803APMF-8G SANDISK SANSA undetectable in Vista. Was hoping for an updated driver from the mfgr. or other support offering. Would hate to restrict use to an older OS (no matter how stable)

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  • msbish Dec 31, 2008

    I have the same problem. My Sandisk 8 GB is not detected in laptop Vista or my Windows XP desktop

  • Anonymous Jan 07, 2009

    i have conected my sansa view to my vista laptop and it says it is connected but it dosent come up as a registerd device

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1 Answer

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  • 948 Answers

See the FAQ here - http://www.sansa.com/support/sansa_view/faqs

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.
The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:
SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If that didn’t help, and you are running Windows Vista, apply the following hotfix - KB940199
SOLUTION 3 – If that didn’t help, download and Install the MTP Porting Kit (click here)
SOLUTION 4 – If that didn’t help, try connecting the device to the PC using MSC mode

View/c200: Turn on & press and hold the rewind button while plugging into the PC

Posted on Jan 04, 2009

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1 Answer

Lost the cd that came with this model


Hello,

Support on the cd is a manual and a firmware updater.

A manual for the Sansa View in pdf format, readable with Adobe Reader, can be reached with next link:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf

For Windows based operating systems a download for the Sansa Firmware Updater
can be obtained, following the steps as described on next site:
http://kb.sandisk.com/app/answers/detail/a_id/304

For Mac and Linux based operating systems go for help links to the Sansa Forums site:
http://forums.sandisk.com/sansa/board?board.id=view

Jan 19, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Windows Vista does not recognise Sandisk Sansa View


make sure you have the latest windows media player installed.

if its not that issue you can try a system reset by -
Press the Power and Play (>||) button together for 20 seconds to reset the unit!

Dec 11, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

I need the driver for my sansa view for my newer


Hello,

Support links
Global support site for all Sandisk products, see next site:
http://kb.sandisk.com/app/answers/list/search/1
Answers support for the Sansa View 8GB:
http://kb.sandisk.com/app/answers/list/search/1/p/555%2C565%2C573/srchopen/1#s=

Manual for the Sansa View in pdf format:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf

Consult the supported media formats in the manual.

Transfer software
  • Windows Media Player 11 can be used to transfer media from the computer to the player and vice versa.
  • Use the Sansa Media Converter for photo and video transfers.
Download for the Sansa Media Converter, see page:
http://mp3support.sandisk.com/sansa/SMC/
When not available, download Any Video Converter Free version "avc-free.exe" from next site:
http://www.any-video-converter.com/


Firmware
Need a firmware update for the player ? See this page:
http://kb.sandisk.com/app/answers/detail/a_id/156
Direct link to the download Firmware Updater Installer:
http://mp3support.sandisk.com/sansa/Installer/1083/SansaUpdaterInstall.exe

Need more help ? Just post a comment.

Nov 04, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My computer cannot pick my mp3 sansa player


This solution is specifically for the Sansa c200 series, but it will get you started in the right direction - check Sandisk's website for the specific method of entering MSC mode for your particular Sansa:
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jan 03, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

My Sansa c250 is not seen by my computer. the drive has a yellow exclamation mark


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Dec 31, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 21, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Vista driver for Sansa SanDisk mp3


Follow the link below to obtain the driver for your device..Select your device model and operating system.....
http://www.sandisk.com/DriverDownload/index.asp

I hope this helps..
Please rate accordingly
Thank you
Computerrep

Mar 22, 2008 | SanDisk Sansa e260 MP3 Player

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