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Unexpected shutdown I had the same problem, took it to a service dept and they cleaned the laptop (I hadn't yet discovered this site). They updated the firmware and reinstalled windows from the Toshiba recovery CD. When i took it home i tried to update windows to the latest SP. The process stopped in the middle. When i tried to reboot, i only got a blue screen. Tried rebooting with a new version of XP Pro. I get to the stage where i can partition the hard disk but as soon as i format (full) it stops at 0% or 6%, no further. Could it be dirt again? Even the recovery CD doesn't work. The HDD is new. Any ideas?

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  • geleger Dec 30, 2008

    hi. I have problems for a number of months; the computer would shut down after a few hours. I'd let it cool, remove and replace the battery and then it works again. One day the computer refused to boot. I removed the HDD and checked it for errors using an external case. There were some errors so i replaced the HDD with a new one.

    To do a good job, i took it to a repair shop who said they cleaned the computer, upgraded the firmware and reinstalled the OS.

    I took it home, and it was working okay until i updated the OS using Windows Update. SP2 would not install and when i rebooted, the problems started with the boot going into a loop.

    I tried to reinstall the OS but every time i do so, the install does not go past the format stage when i create a partition. This is a new HDD so i'm concerned that something is damaging the HDD in the process. I hope that clarifies my earlier post.

  • Dan rogers
    Dan rogers May 11, 2010

    it sounds like it is a hardware problem. You said they cleaned it and it worked again?



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Try to dismantle your laptop and remove the Fan and Heat sink. CLEAN them and put new thermal paste to the cpu.

Do that and see if this fixes the problem. If not, let me know again

If i was able to help please rate this solution as a fixya!


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