Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Sound off on my new compaq laptap

Just happened in this few day, before no this problem

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  • mandy603 Dec 30, 2008

    model compaq presario CQ40 and i use window vista home premium

  • Jarish Castañeda
    Jarish Castañeda May 11, 2010

    What are the manufacturer and model of your audio and what operating system you are using.


  • gagan dhingra May 11, 2010

    Please provide me make and model of your computer and the operating system you are using

  • Jarish Castañeda
    Jarish Castañeda May 11, 2010

    reinstall your audio driver.


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  • 238 Answers

Hi, you can try these steps:

Audio driver:
First download and install the UAA driver from the following link:
ftp://ftp.compaq.com/pub/softpaq/sp32501-33000/sp32646.exe

After installing this, download and install the audio driver from the following link:
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe

This will create a swsetup folder in C drive ("C:\swsetup\sp34200")

Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.

1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp34200 folder and select the .inf (wis30b2a) file and click open and Continue with the onscreen instructions.

*Please drop me a comment if there's anything i can do for you.

Posted on Dec 30, 2008

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