Can't hear the voices when I play a DVD, only the music
When I play a DVD I can't hear any of the people talking but I can hear the music. I had to turn the volume on the player itself WAY up to just barely hear the voices but then then music was unbelievable loud. Also where can I find a universal remote for it? I asked at BestBuy and the guy in electronics looked at me like I had 5 heads because I said it was a Kawasaki...
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This might be your TV many of the SONY and PHILIPS TV's have an Auto Volume control setting that is used to prevent the TV advert music from being too loud compared to the programs try turning this ON and OFF and see if it helps.
It seems you have altered you audio downmix settings on the player. Go to the DVD player menu and alter the audio settings to default to any of the 2 speaker or 2.1 output settings. For example, Dolby 2.1 output.
Any output that utilizes the center channel (which the device is not equipped with), will not reproduce the voices.
If you are only hearing part of the audio from your DVD player, I would suggest you check your audio settings before seeking repairs.
Audio can be encoded to a DVD in several ways. If the audio on the disc is different than the settings on your DVD player, you may not hear all of the audio layers. For example, if your DVD is encoded in 5.1 Surround Sound, but your DVD player is set only to play basic Stereo, you may only hear portions of the audio.
Try accessing the menu on your DVD player, and look for the audio settings. If there is a higher setting available than is currently selected, try a higher audio setting. A higher setting should also be compatible with lower types of audio encoding.
If this does not improve your audio, or if you need help navigating your product menus, I would recommend giving Pioneer's toll-free support line a call at (800) 421-1404.
I have sometimes hoad this problem when I had the audio mode set incorrectly. The dialogue comes through the center channel and that's where it gets lost. I had to cycle through (I believe) the 3D phonic setting to get it right. Check the fine print in the owner's manual.