Question about HP Photosmart C3180 All-In-One InkJet Printer
Computer recognizes and sends print jobs to printer. Printer cannot connect to computer but runs fine otherwise.
uninstalled and reinstalled printer software.
unplugged and reseated ethernet cable-no apparent damage
deleted and re-added LPT1 port
HP tech support confirmed printer is functioning properly
Printer still has no connection.
There are few things to remember using USB.
To remove currepted USB drivers its not enough to remove your printer drivers.
I think it will fix.
Please let me know your feed-back.
Posted on Apr 15, 2008
SOURCE: 6310 Officejet all in one
Are you running AVG 8 free anti Virus? Did you install it recently? There are some reports that AVG 8 free version has some issues causing this to happen with VISTA. If so try printing with AVG turned off (Careful where you go on the internet while it is off - suggest a trusted site like microsoft)
Then try with AVG running and disable IE7 protected mode,
Click Tools, then click Internet Options.
If it is AVG causing the issue perhaps try and see if they have a later version available as it is not recommended to run with protected mode disabled
Posted on Jul 02, 2008
if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.
PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.
Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.
Thank you so much.
Posted on Jul 07, 2008
You can preview a scan and adjust to whatever size you need by moving the dotted lines around the scanned image. Once that is determined you can rescan the doucument with the revised settings.
Posted on Jul 31, 2008
if you have a print job stuck go in and hit cancel job. If it stays even after a few min right click "my computer" on your desktop and hit "manage" go to "services and applications" click "services" find the print spooler option and right click it and stop the service. Once stoped right click it again and start it. This should clear anything stuck in print queue trying to delete
Posted on Jun 22, 2009
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