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Lexmark 5600-6600 fax/printer

Have recently installed this & having problems now with dsl modem. cant access email or websites although skype connects as does my online backup facility.

Any ideas?
Caroline

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  • c_mccloy Dec 31, 2008

    yes, I have a splitter for line as it is shared between fax/telephone and adsl modem for pc.



    Only have one number that I am aware of and as I have just installed device I am not sure if faxes all come through or not (i've only had 1).



    Caroline

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3 Answers

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I think you do some overwrite to old DSL modem driver files with new Printer driver files.So, do some steps:
1) Uninstall old installed driver.
2) Reinstall DSL modem driver
3) And then install printer driver without overwrite old existing files.
Let me know if the solution is not works.

Posted on Dec 30, 2008

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Hi and welcome to FixYa,

Initially, pls confirm if there is a phone line splitter for phone/fax and DSL as shown below
Lexmark 5600-6600 fax/printer - 42c7860.jpg
A few questions pls:

  • one phone line with distinctive ring, 2 phone numbers?
  • notice any screeching noise on the phone?
  • some fax will not go through?
Good luck and Thank you for using FixYa. Happy New Year.

Posted on Dec 30, 2008

  • Louie  Role
    Louie Role Dec 31, 2008

    Hi again and thank you for posting back.

    Offhand, pls try:


    • on the splitter, verify that the modem is connected to ADSL and that the Lexmark 5600-6600 fax/printer is to the PHONE while the line connects to your telephone line;

    • a most likely issue is that the noise of the Lexmark is affecting the ADSL. Technically, this is termed as "bleeding over", meaning the splitter is not able to do its job;

    • try replacing the splitter. if you could get better brand/model, that would be to your advantage. Should this still be not sufficient, try this;

    • worst case scenario, the Lexmark would need a dedicated pure phone line.
    Cheers.

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May i know what OS you are using and the web application you trying to browse and open emails.

kindly put in additional info into your problem

Posted on Dec 30, 2008

  • Elizabeth Krijt
    Elizabeth Krijt Dec 30, 2008

    it quite complicated that you have a tag that the problem was on your printer.

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