Question about Hoover Company Wind Tunnel U53019 Upright Vacuum

2 Answers

Problem with use on carpet

The machine works fine in upright mode with the hose and tools or on bare floors. In carpet mode it is very hard to push and the belt overheats to the point of smoking. I took off the beater brush and it rotates freely when you hold the plastic end pieces. When it is off I can't find anything binding or rubbing. The self-propel feature works ok, and does not affect this problem. I'm baffled- any ideas? Thanks!

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Re: problem with use on carpet

Your carpet setting is set to low, raise it to a higher pile.

Posted on May 01, 2007

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Re: problem with use on carpet

Very professional and useful account there of the problem and investigation so far! Unless you've got evidence that your machine is damaging the carpet, I'd be inclined to put a new belt on and see if that fixes it. Carpet makes the beater/brush roller much harder to turn than bare floor does, and this can be enough to start a loose belt slipping (after which things don't naturally improve themselves). A.

Posted on May 01, 2007

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(800) 237-7691 Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

Thanks, Don – The Vac Man
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