Question about Philips GoGear HDD6330 MP3 Player

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My ref # is 7c25h i spoke w/one of your representitves with no volume on all regular channels i was told to dowload the software and my question is which one?

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OK, you are confused - this is not Philips' website - Fixya is an independent, third party tech support site.

Now that we've cleared that up, you have to enter your EXACT model number on the Philips website, then hit Search, scroll down on the page and you will find a link to your model - click on that link. Then click on "software & drivers" on the next page. Download the one that says firmware upgrade software.

-Tha Mp3 Doctor

Posted on Dec 31, 2008

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I think I know what your issue could be. Have you customized your remote's buttons for those Activities? look at your customized buttons list for your Activities to make sure that your commands are placed with the right button if you know what I mean. There is an option in their software for that. The other thing I was told that works is to learn the commands from your original remotes. I guess if the commands do not work with the regular learning then you can do something called learn in raw..I am not sure how to get to it off the top of my head though...

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Check and see if your tv is setup for SAP. Let me know if this helps and if I can be of further assistance, Please rate this solution.
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